Field Technician D

This is a fully remote position, open to applicants in New York.

📋 Description

• Deliver technical assistance for FAA programs and systems, including FTI, MS, ADS-B, DCNS, WMSS, and additional systems.

• Install, repair, configure, test, and conduct preventative maintenance on equipment at remote customer locations.

• Operate remotely in both scheduled and on-call capacities at customer sites within the designated area.

• Occasionally travel to remote locations outside the assigned area to accommodate FAA customer requirements.

• Interpret, comprehend, and adhere to equipment schematics and task orders.

• Document work performed at customer sites and take detailed notes.

• Collaborate with the NOCC, SAC, and Helpdesk via phone to troubleshoot field-related issues.

• Manage tools, testing equipment, parts/electronics, truck stock inventory, and personal or company vehicles.

• Prepare in advance for assigned duties prior to dispatch.

• Be available to work beyond regular scheduled hours as necessary to fulfill customer demands.

• Coordinate with the supervisor to ensure adherence to L3Harris and program-specific policies and procedures.

⛳️ Requirements

• High School Diploma or an equivalent qualification, along with at least 8 years of relevant experience, or 2 years of post-Secondary/Associates Degree combined with a minimum of 4 years of related experience.

• Must possess and maintain a valid Driver’s License with a satisfactory driving record.

• Capable of obtaining FAA Public Trust or U.S. Government Security Clearance.

• Proficient in reading, understanding, and following equipment schematics and task orders.

• Strong administrative skills for note-taking and documenting work activities.

• Ability to lift items weighing up to 32 lbs. and use ladders and step stools to reach heights of approximately 10 ft.

• Preferred certifications include Network+, CCNA, CCNP, CCNA Wireless, or A+.

• Knowledge of cable connectors, fiber optics, multiplexers, network topology, Frame Relay, Fractional T-1, SONET, ATM, private line, voice and data applications, as well as AC/DC power testing is preferred.

• Familiarity with 24V DC and 48V DC power supplies is an advantage.

• Experience with T1, DS3, digital BERT, and analog VG network/circuit testing is preferred.

• Working knowledge of and experience using network testing equipment is preferred.

• Familiarity with IP-based networks and experience in configuring routers and switches is preferred.

• Experience in installing equipment racks is advantageous.

🏝️ Benefits

• Health and disability insurance.

• 401(k) matching.

• Flexible spending accounts.

• Employee Assistance Program (EAP).

• Education assistance.

• Parental leave.

• Paid time off.

• Company-paid holidays.