Field Support Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Travel to client locations, test ranges, and program sites to install, configure, operate, and maintain sensor, software, and autonomous platform systems.

• Perform pre-deployment checks and assemble field kits, hardware, and software builds to ensure mission readiness.

• Identify and resolve software-level issues in deployed systems, including embedded software, ATAK-integrated applications, and AI/ML-enabled sensor pipelines.

• Troubleshoot and fix mechanical, electromechanical, and hardware problems, conducting component-level repairs and adjustments in the field.

• Act as the primary technical liaison for customers and government program personnel on-site.

• Record field issues and performance results; communicate findings back to the Software and Mechanical Engineering teams.

⛳️ Requirements

• Bachelor's degree in Mechanical Engineering, Software Engineering, Computer Science, Electrical Engineering, or a related technical field.

• At least 4 years of combined experience in software and mechanical engineering, including roles in field service, test & evaluation, or military UAS/sensor systems.

• Proficiency in a minimum of one programming language (Python, C++, C, or MATLAB) and CAD software (SolidWorks, AutoCAD).

• Familiarity with Linux-based systems and command-line operations.

• Capability to obtain a Department of Defense Secret clearance.

• Willingness and ability to travel frequently (60–70%), including to remote field environments.

🏝️ Benefits

• Employer covers medical, dental, and vision insurance fully for the employee.

• Three weeks of vacation.

• Automatic company contribution to 401K – 5% of earned wages (no matching required).

• Educational assistance.