Field Service Technician/Engineer

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Conduct electro-mechanical tasks within a computer-based setting, providing support and troubleshooting alongside engineers.

• Collaborate with the team to test, install, initiate, and demonstrate BW Converting equipment.

• Educate customers on the use and upkeep of equipment.

• Organize and execute responsibilities to install, demonstrate, and train customer employees.

• Interpret assembly drawings, wiring diagrams, machine manuals, technical procedures, and specifications.

• Configure and operate machinery to manufacture the customer's product.

• Carry out routine and/or emergency mechanical/electrical service on company equipment.

• Serve as a bridge between the customer and the company, fostering positive relationships.

• Cultivate and maintain a safety-oriented environment that encourages a safety-first mindset.

⛳️ Requirements

• An Associate degree in Electro-Mechanical Technology or a related discipline is mandatory.

• A B.S. degree in Mechanical or Electrical Engineering or Electrical Technology is preferred.

• Must be at least 18 years old at the time of hire to operate equipment.

• A solid mechanical and/or electrical skill set is essential to perform a variety of tasks in this role.

• Familiarity with basic web handling and industrial experience, particularly in Paper Products, Packaging, Nonwovens, or Flexographic presses, is advantageous.

• Knowledge of Giddings & Lewis, Rockwell, and Siemens PLC is highly recommended.

• Willingness to travel at least 50% of the time is required.

🏝️ Benefits

• Opportunities for professional development.

• Flexible work arrangements.