Field Service Technician, HVAC – Data Center

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Travel to customer locations to initiate, commission, safely troubleshoot, and repair Munters Data Center equipment.

• Conduct factory start-up, commissioning, warranty work, and billable service for Munters Data Center systems and equipment.

• Safeguard and maintain Munters equipment and property.

• Respond promptly to service requests from both customers and management.

• Deliver training to customers regarding Munters equipment.

• Offer technical insights through detailed field service reports.

• Coordinate with other trades and services while present onsite for start-up commissioning.

• Provide immediate-response customer service as a member of the Field Service team.

⛳️ Requirements

• Over 5 years of experience and comprehensive knowledge in the mechanical field, particularly HVAC.

• Willingness to travel up to 90% across the USA via plane and car.

• In-depth understanding of electrical troubleshooting with the ability to diagnose electrical problems and document data.

• Training in arc flash, lockout/tagout, and other safety protocols.

• Familiarity with and usage of PPE related to electrical safety.

• Extensive knowledge of refrigeration systems.

• Capability to conduct pressure tests, evacuate, and independently charge systems.

• Proficient in troubleshooting and diagnosing refrigeration issues.

• Skilled in brazing and soldering techniques.

• Possession of a universal refrigeration certification.

• Comprehensive knowledge of control systems, including troubleshooting, programming, or downloading to such systems.

• Understanding of PLCs with the ability to operate across various platforms.

• Competence in accessing PLC information, modifying PLCs, and connecting to computers for communication and adjustments.

• Strong written and verbal communication abilities.

• Self-driven and capable of working independently.

• Skilled in communicating with site personnel, Sales PM, Service Manager, and Technical Support teams.

• High school diploma or equivalent qualification.

• Ability to perform physically demanding tasks, lifting up to 75 pounds occasionally and/or 20 pounds frequently or consistently.

• Capability to climb, stoop, kneel, crouch, reach, stand, walk, push, pull, and lift.

• Close visual acuity for data analysis, computer terminals, and extensive reading tasks.

• Must adhere to mandatory PPE requirements, including safety glasses, safety boots, hard hats, and hearing protection.

• Willingness to be away from home for several days at a time.

• Openness to on-call responsibilities.

• Readiness to occasionally work on weekends and/or holidays.

• Willingness to work outdoors in various weather conditions.

• Capability and willingness to work at heights of six feet or more.

• Employment offers are contingent upon successful completion of a pre-employment drug test and background check, as applicable.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance plans.

• Flexible work schedule.

• Generous vacation and paid time off policies.

• 401K retirement savings plan with employer matching contributions.

• Opportunities for professional development, including tuition reimbursement and conference attendance.

• Company-sponsored social events and team-building initiatives.

• State-of-the-art equipment and tools to assist in your work.

• A diverse and inclusive workplace environment.