Field Service Technician

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee projects and coordinate field operations

• Install, calibrate, maintain, troubleshoot, and repair low-, medium-, and high-voltage power systems and power generation equipment at client locations

• Fix breakers, shutdown switches, wiring harnesses, alternators, battery systems, and control panels

• Perform root cause analysis on complex electrical failures

• Work with arc-resistant systems and conduct field surveys

• Act as the on-site technical authority and inform clients on best maintenance practices

• Engage with customers regarding issues, solutions, and timelines

• Collaborate with Engineering, Production, and Sales on service estimates and parts suggestions

• Guide junior technicians

• Participate in initiatives for continuous improvement

• Provide emergency assistance during critical system outages as part of a rotating on-call schedule

• Execute other tasks as assigned

⛳️ Requirements

• Over 4 years of experience working with generators, governors, regulators, switchgear, or similar power equipment

• TWIC Card

• Industry experience in power generation, utilities, oil & gas, marine, or energy sectors

• Strong hands-on expertise with electrical control systems

• Skilled in using multimeters, hand tools, wiring equipment, and soldering

• Proficient in utilizing Microsoft Office for documentation and reporting

• Valid driver's license with a clean driving record necessary for travel

• Excellent customer interaction and reporting capabilities

• High school diploma or GED is required

• Willingness to travel 90% within the US and occasionally internationally

• Ability to work over 40 hours, including weekends or holidays, when necessary

• Capacity to navigate a manufacturing facility, including walking, standing, and climbing stairs

• Capability to use hands to handle or feel objects, tools, or controls

• Ability to lift and carry up to 50 pounds in compliance with OSHA standards

• Adequate vision and hearing to navigate safely and communicate effectively

• Preferred: Technical diploma in Industrial Electrical, Maintenance, or a related field

• Preferred: EGSA Certification

• Preferred: Experience in PLC programming with Allen-Bradley, Quantum, or Premium

• Preferred: Relay programming experience with Basler, Multilin, Sepam, or Woodward

• Preferred: Knowledge of Modbus, Ethernet, and Fiber Optic communication protocols

• Preferred: Familiarity with GE, Siemens, or Woodward devices

🏝️ Benefits

• Remote work options

• Rotating on-call schedule/emergency support

• Opportunity to enhance leadership skills through mentoring junior technicians

• Participation in continuous improvement initiatives

• Commitment to equal employment opportunities and disability accommodations