Field Service Technician

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Serves as the primary contact for customer support, ensuring the seamless operation of our environmental test chambers.

• Executes calibration services for all equipment manufactured by ENA and ESPEC Corp, while complying with the ISO/IEC 17025 Quality Management System and maintaining the precision of customer data.

• Provides on-site training for customers regarding the operation, startup, and upkeep of newly installed equipment.

• Repairs and adjusts refrigeration systems, as well as electrical and control systems.

• Configures and calibrates controllers and recorders, showcasing expertise in their operation and application.

• Evacuates refrigeration systems as necessary.

• Charges or recharges refrigeration systems and accurately completes refrigerant usage documentation.

• Interprets refrigeration and electrical schematics and drawings.

• Oversees and coordinates on-site activities when contractors are involved in large installation projects.

• Returns parts from the field as needed.

• Engages in ongoing safety training.

• Regular physical presence is mandatory.

⛳️ Requirements

• A high school diploma or general education degree (GED) is essential.

• A minimum of 2 years of college or trade school education is required.

• At least 5 years of experience in the refrigeration industry is preferred.

• Prior experience in brazing, soldering, and welding both ferrous and non-ferrous materials is required.

• Experience in refrigerant charging and recovery is necessary.

• A strong mechanical aptitude is required.

• Basic computer and phone skills are required, including proficiency in Microsoft Office (Word, Excel, Email).

• Knowledge of electrical systems at high, low, and control voltage levels is desired.

• Previous experience in customer service is preferred.

🏝️ Benefits

• Health insurance

• Professional development opportunities