Field Service Technician

This is a fully remote position, open to applicants in New York.

📋 Description

• Responsible for the installation, troubleshooting, and technical maintenance of product and component hardware and software, primarily at customer locations.

• Conducts scheduled inspections, cleaning, and additional services, as well as performing minor repairs on products within a designated area.

• Evaluates products for proper operation and addresses any identified issues, escalating them as necessary in accordance with established protocols.

• Organizes service schedules, completes all necessary documentation, and collaborates with customers to ensure they are satisfied with service delivery and fully understand product functionality.

⛳️ Requirements

• A relevant educational background or equivalent work experience is required.

• A minimum of 2-4 years of pertinent experience or an equivalent combination of education and experience in Field Service is necessary.

• Strong written and verbal communication skills are essential.

• A valid driver's license and a driving record that meets DN's fleet criteria are required.

🏝️ Benefits

• Comprehensive benefits package.

• Opportunities for professional development and growth.