Field Service Technician

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Diagnose, repair, install, and adjust industrial machinery and pipeline distribution systems.

• Install, calibrate, maintain, test, troubleshoot, and repair industrial electrical instrumentation, equipment, along with associated electrical/electronic controls and related devices for continuity, current, voltage, and resistance.

• Interpret drawings, blueprints, schematics, and electrical code specifications to determine the layout of industrial electrical equipment installations.

• Provide support for HMI and PLC controls during the installation of new equipment, and offer ongoing service and support for the installed equipment base.

• Identify and rectify equipment malfunctions, collaborating with manufacturers and field representatives as needed.

• Complete and submit field reports detailing all time and work performed on-site.

• Deliver diagnostic analysis, repair, and preventative maintenance services to customers.

• Calibrate, monitor, repair, and maintain inverters, controllers, relays, and industrial sensors.

• Install, inspect, and replace or repair electrical wiring, receptacles, switch boxes, and other electrical components.

• Adhere to preventive maintenance programs and maintain records of repairs and upgrades.

• Conduct on-site system audits and evaluations.

• Follow safety protocols and training practices diligently.

• Respond promptly to work order requests.

• Travel regularly, up to 80% of the time.

• Provide technical support and communication through onsite visits, phone calls, and electronic means.

• Foster relationships with the sales team, distributor network, and end users.

⛳️ Requirements

• A minimum of 4 years of experience in machinery or related fields.

• Demonstrated field service experience.

• Strong written and verbal communication skills across all organizational levels.

• Basic to intermediate electrical skills (ability to read schematics, troubleshoot, and replace parts).

• Basic to intermediate programming skills (familiarity with Ladder Logic, PLC, HMI Design and Programming, and C++ logic changes).

• Proven experience and understanding of diagnosing and programming Allen Bradley and PLC operations.

• Familiarity with industrial tools and equipment.

• Capability to work effectively under pressure with tight deadlines and adapt to changing work schedules.

• Ability to manage a physical workload.

• Clean driving record.

• Willingness to travel.

• Ability to lift weights of up to 75 pounds.

🏝️ Benefits

• Complimentary uniforms.

• Health insurance coverage.

• Paid time off.

• Vision insurance.

• 401(k) plan.

• 401(k) matching contributions.

• Performance-based bonuses.

• Dental insurance coverage.