Field Service Supervisor

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Lead, oversee, and inspire service professionals to deliver exceptional customer service.

• Offer ongoing, current in-the-field training and coaching.

• Evaluate pest management operations for adherence to company standards.

• Execute random quality audits of accounts in line with branch objectives.

• Provide pest route services as needed.

• Dedicate at least 90% of your time in the field alongside service professionals.

• Carry out necessary physical tasks such as lifting, climbing, balancing, crouching, pushing, pulling, reaching, sensory activities, communication, vehicle operation, and using hand tools.

• Operate in both indoor and outdoor settings that may present hazardous conditions, including chemical exposure, extreme temperatures, animals, insects, confined spaces, and requirements for personal protective equipment (PPE).

⛳️ Requirements

• High school diploma or GED is mandatory.

• 1–2 years of relevant industry experience is essential.

• Capability to read and interpret safety regulations, operating manuals, and procedural documents.

• Basic communication abilities are required.

• Proficiency in writing routine reports is necessary.

• Strong coaching, teaching, and mentoring capabilities are essential.

• Familiarity with service protocols and application requirements for commercial pest and rodent management is important.

• Competence in operating a company-assigned commercial vehicle in compliance with state laws and company safety policies.

• Ability to fulfill the specified physical, visual, environmental, and PPE-related working conditions.

• A 2-year degree is preferred but not mandatory.

• 3+ years of industry experience is preferred.

• Advanced verbal communication skills are preferred.

🏝️ Benefits

• Benefits commence on Day 1 for Full-Time Colleagues with no waiting period.

• Opportunities for professional and personal development.

• Access to training and development programs.

• Tuition reimbursement benefits for full-time employees.

• Medical, dental, vision, disability, and life insurance coverage.

• 401(k) retirement plan with matching contributions from the company.

• Paid vacation days and sick leave.

• Company-paid holidays and floating holidays.

• A workplace that emphasizes health, safety, and flexibility.

• Potential performance incentives may be provided.