Field Service Representative

This is a fully remote position, open to applicants in Washington.

📋 Description

• Implement seasonal go-to-market and service strategies throughout Eastern Washington and Idaho.

• Enhance brand growth, visibility, and sell-through by providing retail support, engaging with the community, and conducting field activations.

• Assist retail partners through direct store visits, product demonstrations, and interactions on the sales floor.

• Deliver product presentations aimed at educating and inspiring retail staff and consumers alike.

• Execute merchandising and promotional activities utilizing product and point-of-purchase materials.

• Collaborate with retail and community partners to foster brand excitement and awareness.

• Represent Altra at local and select national events, races, and expos.

• Facilitate consumer product trials, educational sessions, and experiential activations.

• Cultivate long-term relationships that encourage advocacy and repeat sell-through.

• Work alongside Sales Representatives to create and implement territory service plans.

• Partner with Field Service teammates on educational initiatives and activations.

• Collect and disseminate insights regarding product performance, competitor actions, and industry trends.

• Ensure accurate and timely activity reporting using designated tools, such as Repsly.

• Maintain field assets and demo footwear effectively.

• Responsibly manage travel, expenses, promotional materials, and product seeding.

• Adhere to deadlines for projects, reports, and action items.

• Report directly to the Regional Field Service Manager.

⛳️ Requirements

• Minimum of 1 year of specialty retail experience; experience in running or outdoor specialty is preferred.

• At least 2 years of experience in marketing, sales, or field service roles.

• Knowledge of the Altra product line is essential.

• Experience in fitting and selling technical footwear.

• Strong skills in time management, planning, and organization.

• Exceptional written and verbal communication abilities.

• Capability to work independently while effectively collaborating with a team.

• Proficiency in Microsoft applications, including Outlook.

• Self-motivated, proactive, and eager to take initiative.

• Reliable transportation is necessary.

• Preferred candidates should reside in the greater Spokane area.

• Willingness to travel frequently within the assigned territory, which includes consumer events, races, and expos.

• Flexibility to work evenings and weekends when needed.

🏝️ Benefits

• Competitive salary range of $60,000.00 USD - $75,000.00 USD annually.

• Eligible for additional compensation awards that may include an annual incentive plan, sales incentives, or commission potential.

• Access to medical plans and other benefit programs provided by VF Corporation.

• Reasonable accommodations will be provided during the application process.

• Commitment to equal employment opportunities and an inclusive workplace.