Field Service Manager – Electrical Services

This is a fully remote position, open to applicants in Canada.

📋 Description

• Manage daily field operations, which includes scheduling, dispatching, and technician utilization.

• Track essential performance indicators such as utilization, backlog, work-in-progress, and productivity.

• Assist in managing departmental budgets, labor costs, and job performance metrics.

• Ensure all tasks are completed in compliance with company procedures, quality standards, and client expectations.

• Foster and enforce a robust safety culture that aligns with WorkSafeBC regulations and company policies.

• Build and maintain strong client relationships through dependable service delivery.

• Directly supervise field technicians, team leads, and supervisors.

• Collaborate with the General Manager to support workforce planning and resource allocation.

⛳️ Requirements

• A Bachelor’s degree or diploma in Business, Engineering, or a related field is preferred.

• At least 5 years of leadership experience in electrical services, power systems, or industrial field operations.

• Proven experience in leading and coordinating field-based technical teams.

• Comprehensive understanding of field service operations, scheduling, and workforce management.

• Familiarity with WorkSafeBC regulations, BC Employment Standards legislation, CEC, CSA, and NETA standards.

• Excellent problem-solving, organizational, and decision-making abilities.

• Strong communication skills and effective team leadership capabilities.

• Proficient in operational metrics, scheduling tools, and Microsoft Office applications.

🏝️ Benefits

• Opportunity to lead a talented technical team in an expanding region.

• A collaborative and safety-oriented work environment.

• Competitive salary and benefits package.