Field Service Engineer – Ultrasound

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee the maintenance of Medical Ultrasound equipment within the London area and its surroundings.

• Conduct comprehensive system-level troubleshooting on intricate, multi-symptom issues.

• Maintain regular communication with doctors and technicians concerning equipment status matters.

• Ensure customer satisfaction, optimal equipment performance, and service excellence.

• Manage costs associated with Warranty and PMS contracts.

• Timely completion of FMI and PMS inspection documentation for designated accounts.

• Review the daily schedule and oversee tools, parts ordering, and travel arrangements to fulfill tasks.

• Strive to achieve Key Performance Indicators.

• Execute certain troubleshooting and maintenance tasks remotely via connections to medical devices.

⛳️ Requirements

• Certified Technician/Engineer or relevant professional experience in medical devices.

• Field Service experience is a plus.

• Possess strong technical analytical abilities.

• Capable of working independently with minimal supervision.

• High standards of work quality and ethics.

• Proficient in English.

• Hold a valid driving license with active driving experience.

• Have a valid passport and be open to traveling abroad for training purposes.

• Preferred location: London or nearby areas.

• Excellent communication, listening, and interpersonal skills.

• Strong customer relations skills with the ability to manage differing opinions tactfully and effectively.

• Demonstrate initiative and motivation.

• Effective planning and organizational skills.

• Self-driven and motivated.

🏝️ Benefits

• Comprehensive training on Medical Ultrasound equipment.

• Career advancement opportunities in a culture that promotes care, collaboration, and support.

• Relocation assistance is not available.