This is a fully remote position, open to applicants in Texas.

📋 Description

• Deliver exceptional customer support through the on-site installation of intricate equipment.

• Manage necessary diagnostics, troubleshooting, servicing, and repairs of equipment.

• Educate customers on the operation and maintenance of systems.

• Collaborate with customers to gain insights into their analytical workflows.

⛳️ Requirements

• BA Bachelor’s Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or a related field OR an Associate Degree in a related discipline with 5 years of relevant experience OR a High School Diploma with over 7 years of hands-on experience in repairing laboratory equipment.

• A minimum of 3 years of direct experience in the repair of laboratory equipment.

• Strong technical critical thinking abilities and a keen attention to detail.

• Proficiency in MS Office applications: Outlook, PowerPoint, Word.

• Fundamental understanding of analytical equipment and the laboratory environment.