Field Service Engineer – Medical Imaging, Radiopharmacy

This is a fully remote position, open to applicants in Germany.

📋 Description

• Conduct scheduled maintenance, servicing, and repair of large medical systems in line with technical documentation, modification directives, and relevant quality standards.

• Provide support for radiopharmacy systems such as cyclotrons and, based on qualifications and suitability, additional modalities like computed tomography and surgical systems.

• Diagnose and address technical issues independently at customer sites in a solution-focused manner.

• Offer remote diagnostic assistance as a Regional Online Engineer.

• Execute the independent installation and uninstallation of medical systems or optional assemblies in collaboration with project management.

• Plan, prioritize, and carry out service calls, emphasizing customer satisfaction, quality, and patient safety.

• Timely completion of administrative tasks, including daily service reports, weekly timesheets, maintenance logs, and other documentation.

• Engage in technical training and ongoing education, including international courses.

⛳️ Requirements

• Completed vocational training in electrical engineering, medical technology, or mechatronics, or an equivalent education, degree, or relevant professional experience.

• Ideally certified as an electrical specialist (Elektrofachkraft).

• Competence in radiation protection according to Section 6.4 of the German Radiation Protection Ordinance (Fachkunde 6.4).

• Strong enthusiasm and interest in hands-on technical challenges within medical imaging.

• Possess technical-analytical skills, a structured working style, and strong problem-solving capabilities.

• Ability to work independently, reliably, and responsibly.

• High awareness of quality and adept handling of safety- and patient-related service processes.

• Excellent communication skills, customer-oriented approach, and a professional demeanor.

• Willingness to travel regularly.

• Valid driver's license (car).

• Proficient in German and possess good English language skills.

• Competent in MS Office and PC applications.

🏝️ Benefits

• Permanent employment (open-ended contract).

• Company car available for both professional and private use.

• Opportunity to participate in a Reward & Recognition program.

• Enjoy 30 days of vacation plus special leave.

• Access to a company pension scheme.

• Supplemental health insurance provided.

• Health and sports programs, such as HealthAhead, weight management, and fitness cost subsidies.

• Availability of a company e-bike.

• Regular technical training and ongoing education opportunities, including abroad.