Field Service Engineer – DXR, CT

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Install, maintain, troubleshoot, and repair sophisticated imaging systems.

• Deliver expert technical support and guidance to both customers and colleagues.

• Carry out corrective and preventive maintenance, installations, upgrades, and field change orders on intricate DXR and CT systems.

• Diagnose and resolve issues related to mechanical, electrical, hardware, software, and networking.

• Identify effective and cost-efficient solutions to reduce customer downtime.

• Keep accurate service records and documentation.

⛳️ Requirements

• HNC/HND (NVQ Level 3 or higher) or a Degree in Electronics, Electrical Engineering, Biomedical Engineering, Medical Engineering, or a related technical field.

• Proven track record in diagnosing and repairing complex medical, imaging, electronic, or electromechanical systems.

• Strong logical troubleshooting and problem-solving abilities.

• Experience in supporting MRI systems is highly desirable; experience with other advanced imaging modalities will also be taken into account.

• Solid understanding of IT infrastructure, networking, system connectivity, cybersecurity principles, and remote diagnostics.

• Full UK driving license and readiness to travel extensively throughout the Northwest.

• Residency in a suitable location to effectively assist customers across Northwest England.

🏝️ Benefits

• Eligible for a company car.

• Annual incentive linked to KPI and company performance.

• Generous pension contribution.

• Private healthcare.

• Health and wellbeing benefits.

• Opportunities for learning and development.