Field Service Engineer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee the commissioning, troubleshooting, maintenance, and optimization of both new and retrofitted industrial combustion systems throughout Mexico.

• Conduct advanced diagnostics and root cause analyses on intricate mechanical, electrical, and control-related system issues.

• Review, modify, and assist with PID loop programming in both single- and multi-loop control systems.

• Utilize, interpret, and analyze data from electronic diagnostic tools, including multimeters, pressure and flow transmitters, and combustion analyzers.

• Act as the primary technical contact for customers, which includes plant operators, engineers, maintenance teams, and management.

• Provide expert technical advice to enhance system performance, reliability, efficiency, and safety.

• Mentor and assist less-experienced service personnel, contractors, or local support resources as needed.

• Collaborate closely with U.S.-based sales, engineering, project management, and service teams to address technical challenges and support ongoing projects.

• Create comprehensive service reports, timesheets, and technical documentation following each field assignment.

• Ensure adherence to Bloom Engineering safety standards, customer site requirements, and relevant local and international safety regulations.

⛳️ Requirements

• Bachelor’s degree or higher in engineering (Mechanical, Electrical, Mechatronics, Chemical, or a related technical field).

• At least five (5) years of field service experience supporting industrial combustion or heating systems.

• Strong comprehension of fundamental combustion principles, encompassing air-to-fuel ratios, flammability limits, NOₓ formation mechanisms, and available heat.

• Minimum of two (2) years of direct experience with Bloom Engineering equipment or similar systems.

• Proven experience in supporting industrial customers across Mexico.

• Familiarity with NFPA 86 and similar industrial combustion safety codes.

• OSHA 10-Hour and NFPA 70E safety training (or the ability to obtain these certifications).

• Valid driver's license required (international driver's license is preferred).

• TN Visa or ability to qualify for one.

• Willingness and capability to travel frequently (up to 80% of the time) throughout Mexico.

• Proficient in writing reports in English to summarize findings and completed work.

• Fluent in Spanish, with professional speaking proficiency in English.

🏝️ Benefits

• Options for remote work.

• Opportunity to assist international customers.

• Opportunities for professional development.

• Training and overflow service support.