Field Service Engineer

This is a fully remote position, open to applicants in France.

📋 Description

• Provide expert installation, upkeep, and repair services for advanced analytical and microscopy equipment.

• Offer exceptional technical support while fostering strong relationships with clients at research institutions, universities, and industrial settings.

• Address intricate issues, perform preventive maintenance, and train users to ensure peak system performance.

• Contribute to essential scientific research and innovation within the organization.

⛳️ Requirements

• Advanced degree with 3 years of experience, or a bachelor's degree with 5 years of experience in installing, troubleshooting, repairing, and calibrating sophisticated analytical instruments.

• Preferred fields of study include Electronics, Physics, Engineering, Computer Science, Chemistry, or a related technical discipline.

• Proven expertise with ultra-high vacuum systems, high voltage electronics, and complex electro-mechanical systems.

• Strong diagnostic and problem-solving skills for both hardware and software issues.

• Excellent interpersonal communication skills with a demonstrated ability to cultivate positive customer relationships.

• Capability to read and interpret technical documentation, schematics, and engineering drawings.

• Proficiency in Windows operating systems, networking, and standard business software.

• Valid driver's license with the ability to travel 25-50%.

• Physical capability to lift up to 50 lbs and work within laboratory environments.

• Experience in mentoring and training others is preferred.

🏝️ Benefits

• Professional working proficiency in English; knowledge of additional languages is advantageous.

• Continuous technical training and certifications are required.