Field Service Engineer

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Install, maintain, calibrate, and repair servo-hydraulic and electro-mechanical test systems that are computer-controlled.

• Identify and diagnose problems across controllers, hydraulics, data acquisition systems, sensors, transducers, fixtures, and grips.

• Employ hands-on diagnostic techniques to troubleshoot mechanical, electrical, and control-system issues.

• Independently conduct calibrations for designated customer systems.

• Professionally manage service documentation, allocated assets, and communication with customers.

• Collaborate directly with customer engineering and lab teams in a service-focused environment.

• Uphold technical training and adhere to MTS quality and safety standards.

⛳️ Requirements

• 2–4 years of practical technical experience gained through internships, co-ops, labs, maintenance roles, automation, robotics, manufacturing, or military service.

• An associate degree in Mechatronics, Mechanical/Electrical Engineering Technology, or a related field, or a 4-year Engineering Technology degree.

• Proficiency with tools, wiring, mechanical assemblies, and technical systems.

• 5–10+ years of experience supporting electro-mechanical, hydraulic, or industrial equipment for seasoned technicians.

• Capability to manage customer relationships and troubleshoot complex systems with minimal supervision.

• A valid driver’s license and the ability to fulfill company vehicle requirements.

🏝️ Benefits

• Training on MTS-specific technology.

• Opportunities for long-term growth within a global engineering organization.

• A structured onboarding process and mentorship.

• Continued technical development through hands-on experience, formal training, and exposure to various applications.