Field Service Engineer

This is a fully remote position, open to applicants in Nebraska.

📋 Description

• Service a variety of systems including MR, CT, Cath/Angio, Nuclear Medicine, fluoroscopy, and ultrasound.

• Conduct periodic maintenance inspections in accordance with manufacturers’ specifications.

• Carry out initial calibration and certification of newly installed systems.

• Complete all essential documentation associated with equipment installation, servicing, and parts replacement.

• Collaborate with service and sales management to forecast future service requirements.

• Manage parts inventory in compliance with company policy.

• Travel using a company-provided vehicle to healthcare facilities within your designated territory (a valid driver’s license and adherence to the Fleet Policy are necessary).

• Occasionally travel by airplane for training sessions at various locations, including some international travel (must possess or be willing to obtain a valid passport).

• Be on call at scheduled intervals to address potential system failures during non-business hours.

• Execute other tasks and responsibilities as assigned or required by your manager.

⛳️ Requirements

• A minimum of a two-year degree in electronics (Technical school or Associate Degree) or equivalent professional experience.

• Preferred, but not mandatory, field service experience in the medical imaging industry.

• Proficient in the use of hand tools and capable of performing mechanical tasks.

• Ability to convey technical information to non-technical audiences.

• Strong interpersonal skills.

• Keen attention to detail.

• Capability to work in a somewhat unstructured environment where priorities frequently change.

• Must be able to handle chemicals and high-voltage equipment.

• May encounter human body fluids or solids when working with equipment.

• Willingness to travel and stay overnight as required.

🏝️ Benefits

• Competitive salary that ranks among the best in your local industry.

• Health, dental, and vision insurance coverage.

• Paid Time Off (PTO) begins accruing immediately, with no waiting period.

• Pre-tax and Roth 401(k) plans with company matching to help you invest in your family's future.

• A company-provided vehicle and cellphone.

• Ten weeks of Paid Parental Leave for both mothers and fathers, including for adoptions and fostering.

• Company-paid life insurance for you and your dependents, with additional voluntary coverages available.

• Flexible spending accounts and health savings accounts to assist with health and dependent care expenses.

• Supplemental voluntary insurance plans that provide cash benefits in the event of an accident, hospital stay, or critical illness.

• Company-paid disability insurance.

• Tuition reimbursement to support your educational objectives.

• Nine paid holidays throughout the year.

• Volunteer Time Off (VTO) to allow you to support non-profits that matter to you.

• Comprehensive wellness program with incentives.

• Referral bonuses.

• A mentorship program designed to foster your growth and development.