Field Sales Engineer

This is a fully remote position, open to applicants in New York.

📋 Description

• Develop solutions, focusing mainly on cooling systems that include cabinets and containment, with a strong emphasis on containment.

• Present technical information and training sessions to customers and partners.

• Articulate the company’s brands and solutions to both technical and non-technical stakeholders.

• Offer pre-sales technical assistance and address product inquiries.

• Engage in responses to RFPs and contribute to proposal development.

• Evaluate customer needs and convert them into technical solutions.

• Cultivate and sustain robust relationships with customers and partners to foster long-term growth and business exploration.

• Strengthen customer connections by showcasing a thorough understanding of their business and strategic goals.

• Align technical solutions with sales strategies and customer infrastructure.

• Serve as a strategic consultant for various solution areas.

• Assist sales teams with demonstrations, design discussions, and client-facing meetings.

• Discover new market opportunities and trends related to cooling and company products.

• Relay customer insights to product and engineering teams for feedback.

⛳️ Requirements

• An Associate's degree in technical drafting and a Bachelor's degree in Engineering are required; a relevant combination of education and experience will also be considered.

• A minimum of 5 years of sales support experience in the information technology or data center manufacturing sectors is required.

• At least 2 years of experience in sheet metal design is preferred.

• Must possess a customer-centric approach with a strong sense of urgency and dedication to delivering quality outcomes.

• Proven project management abilities, including planning, organizing, and coordinating tasks, are required.

• Effective and professional communication skills, both internally and externally, are essential.

• Mature, professional interpersonal skills and conflict resolution capabilities are required.

• Ability to present effectively at all organizational levels is required.

• Proficiency in Microsoft Office is mandatory.

• Proficiency in Salesforce is necessary.

• Familiarity with SolidWorks or similar 3D CAD design and modeling software is preferred.

• Willingness to travel up to 10% throughout the US and Canada is required.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Distinctive benefits such as a high employer 401K match.

• Paid time off (PTO) and holiday pay.

• Short-term and long-term disability benefit plans.

• Above-benchmark paid maternity and parental leave.

• Bonus opportunities in alignment with the Company’s incentive plans.

• Paid time off to engage in volunteer activities.

• An active and expanding Employee Resource Group network.