Field Retail Growth Partner – Mid-South

This is a fully remote position, open to applicants in Mississippi, +1 more state.

📋 Description

• Establish and nurture relationships with executive leadership, regional, district, store, and support teams.

• Propel program adoption, revenue enhancement, operational performance, and partner engagement across designated retail territories.

• Act as the primary point of contact for assigned partners in the field, proactively addressing and resolving issues.

• Track dashboards and store-level metrics to detect trends, anomalies, and performance deficiencies.

• Create action plans aimed at enhancing application volume, approval rates, take rates, and overall program utilization.

• Discover local growth potential and implement grassroots strategies for Katapult’s lease-to-own offering.

• Identify and remove friction points at the store level while refining workflows.

• Manage the end-to-end execution of the lease-to-own program from pre-launch through post-implementation optimization.

• Conduct store visits, audits, and structured business reviews.

• Ensure compliance with policies, operational guidelines, and merchandising standards.

• Guide retail teams on necessary corrective actions.

• Lead the onboarding process and ongoing training for retail associates, store leaders, and field operations teams.

• Facilitate workshops and specialized training focused on sales strategies, customer experience, product knowledge, and operational best practices.

• Monitor competitive activities, market trends, and field performance metrics.

• Provide insights and feedback to Retail Operations & Growth leadership.

• Collaborate with teams in Business Development, Client Success, Marketing, Risk, and Operations.

• Represent Katapult at field meetings, partner events, and industry conferences.

• Assist with local marketing efforts and in-store merchandising initiatives.

• Offer hands-on training during significant events and weekends.

⛳️ Requirements

• A minimum of 5 years of experience in retail store leadership is required.

• Preferred candidates will have experience as a Store Manager, District Manager, Franchise Operator, or in multi-unit leadership roles.

• A background in financial services is required.

• Experience in near-prime or non-prime lending is strongly preferred.

• Ability to influence and lead through collaboration without direct authority.

• Strong operational insight is essential.

• Capable of analyzing performance reports to identify trends and anomalies, translating insights into actionable strategies for the field.

• Demonstrated experience in driving behavioral change and program adoption at the store level.

• Excellent presentation and training skills.

• Ability to motivate and engage frontline sales teams.

• Self-motivated individual capable of managing a multi-state territory independently.

• High degree of professionalism, accountability, and executive presence.

🏝️ Benefits

• Competitive benefits package.

• Opportunities for career advancement.

• Investment in employee development and growth.

• Vibrant and engaging company culture.

• Celebrations of successes and achievements.