Field Property Claims Adjuster

This is a fully remote position, open to applicants in Texas.

📋 Description

• Perform virtual and in-person investigations at the residences of policyholders.

• Evaluate property damage, establish liability, assess losses, and negotiate equitable settlements.

• Utilize claims management software, a company vehicle, and a laptop to evaluate damage and generate estimates in a paperless environment.

• Analyze and report possible subrogation prospects.

• Notify relevant state and industry agencies regarding theft, fraud, or arson incidents.

• Execute responsibilities independently, significantly influencing management outcomes.

• Represent the company with professionalism in public engagements.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other involved parties.

• Negotiate with policyholders to resolve claims effectively.

• Advocate for safety and adhere to the company’s safety and ergonomic standards.

• Travel away from home for approximately 23 days when assigned to the Catastrophe team.

• Commit to 1–3 catastrophe deployments annually.

⛳️ Requirements

• High School diploma or equivalent is mandatory.

• Exceptional customer service experience, ideally in a retail setting.

• Background in construction or insurance is highly preferred.

• Strong verbal and written communication skills.

• Proficient in computer applications, including MS Word, Excel, and Outlook.

• Competency with smartphones and various applications.

• Willingness to learn about insurance policies and property damage.

• Valid driver's license is required.

• Must be bondable.

• Final candidates will undergo a Motor Vehicle Record background check.

• Residency within the designated Rio Grande Valley and Laredo, Texas area is necessary.

• Capability to climb ladders and work on rooftops multiple times daily.

• Ability to work in confined spaces such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training examinations.

• Must be able to lift up to 50 lbs.

• Proficient in speaking, reading, writing, and data entry in English.

🏝️ Benefits

• Paid training through the University of Farmers.

• 401(k) plan.

• Medical insurance coverage.

• Dental insurance plans.

• Vision insurance options.

• Health Savings Accounts available.

• Flexible Spending Accounts offered.

• Life insurance benefits.

• Paid Time Off (PTO).

• Paid parental leave.

• Tuition assistance programs.

• Bonus potential based on company and individual performance.

• Company vehicle provided.

• Laptop provided for work purposes.

• Opportunities for rapid career growth and management positions.

• Access to educational and mentorship programs.