Field Property Claims Adjuster

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Perform virtual and on-site investigations at the residences of policyholders.

• Assess property damage, establish liability, evaluate losses, and negotiate equitable settlements.

• Utilize claims handling software, a company vehicle, and a laptop to assess damage and generate estimates in a paperless setting.

• Identify and report potential subrogation opportunities.

• Report incidents of theft, fraud, or arson to the relevant state and industry agencies.

• Carry out responsibilities independently with a direct influence on management outcomes.

• Represent the company in a professional manner during public interactions.

• Engage with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, and medical professionals.

• Negotiate settlements with policyholders for claims.

• Promote safety and adhere to the company's safety and ergonomic standards.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• High School diploma or equivalent is mandatory.

• Exceptional customer service skills, ideally in a retail setting.

• Experience in construction or insurance is strongly preferred.

• Strong oral and written communication abilities.

• Proficient in computer applications: MS Word, Excel, Outlook.

• Familiarity with smartphones and mobile applications.

• Willingness to learn about insurance policies and property damage.

• Valid driver's license is required.

• Must be bondable.

• Residency in the greater Butler/Warren County, OH area is necessary.

• Willingness to travel for 1–3 CAT deployments annually.

• Ability to climb ladders and work on rooftops several times a day.

• Capability to work in small, confined spaces such as attics and crawlspaces.

• Must achieve a minimum passing score on all claims training assessments.

• Proficient in speaking, reading, and writing English.

• Ability to lift up to 50 lbs.

🏝️ Benefits

• Paid training through the University of Farmers.

• 401(k) plan.

• Medical insurance.

• Dental coverage.

• Vision insurance.

• Health Savings and Flexible Spending Accounts.

• Life insurance.

• Paid Time Off.

• Paid Parental Leave.

• Tuition Assistance.

• Bonus Opportunities based on company and individual performance.

• Company vehicle.

• Laptop provided.

• Access to education and mentorship programs.

• Opportunities for management advancement.