Field Property Claims Adjuster

This is a fully remote position, open to applicants in New York.

📋 Description

• Conduct virtual and on-site investigations at the residences of policyholders.

• Assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.

• Utilize claims handling software to assess damage and prepare estimates in a paperless setting.

• Identify and report potential subrogation opportunities.

• Notify appropriate state and industry agencies regarding incidents of theft, fraud, or arson.

• Execute responsibilities independently, significantly influencing management outcomes.

• Represent the company in a professional manner during public interactions.

• Interact with policyholders, claimants, agents, witnesses, contractors, law enforcement, investigators, attorneys, and medical professionals.

• Engage in negotiations with policyholders to settle claims.

• Advocate for safety and adhere to company safety and ergonomic standards.

• Travel away from home for catastrophe deployments, typically lasting 23 days.

• Execute required duties both in the field and in a home office environment.

⛳️ Requirements

• A High School diploma or equivalent is required.

• Exceptional customer service experience, preferably acquired in a retail setting.

• Experience in construction or insurance is highly desirable and preferred.

• Outstanding oral and written communication skills.

• Proficient in computer applications: MS Word, Excel, Outlook.

• Skilled in using smartphones and applications.

• A strong willingness to learn about insurance policies and property damage.

• Valid driver's license is essential.

• Must be bondable.

• Final candidates will be subject to a Motor Vehicle Record background check.

• Must be willing and able to climb ladders and work on rooftops multiple times daily.

• Must be willing and able to navigate small, confined spaces such as attics and crawlspaces.

• Required to achieve a minimum passing score on all claims training examinations.

• Ability to lift up to 50 lbs.

• Proficient in English for speaking, reading, writing, and data entry.

• Willingness to commit to 1–3 catastrophe deployments annually.

• Candidates are required to reside in the greater Buffalo, NY area.

🏝️ Benefits

• Paid training through the University of Farmers.

• Competitive starting salary.

• 401(k) plan.

• Bonus opportunities based on company and individual performance.

• Medical insurance coverage.

• Dental insurance coverage.

• Vision insurance coverage.

• Health Savings Account options.

• Flexible Spending Account options.

• Life insurance coverage.

• Paid time off.

• Paid parental leave.

• Tuition assistance programs.

• Company-provided car.

• Laptop for work purposes.

• Flexibility and independence in work.

• Opportunities for management roles.

• Access to education and mentorship programs.