Field Engineer I

This is a fully remote position, open to applicants in United States.

📋 Description

• Install, operate, maintain, repair, and modify electromechanical equipment.

• Troubleshoot technical issues and systems challenges.

• Identify technical solutions based on product and customer specifications.

• Perform technical analysis regarding product implementations, modifications, and enhancements.

• Evaluate customer requirements and propose appropriate solutions.

• Deliver technical training and product briefings to customers, vendors, and company representatives.

• Serve as the local on-site representative for customers.

• Oversee territory responsibilities, including preventive maintenance and software and hardware upgrades.

• Provide service support in hospital and clinic laboratory settings.

• Manage individual parts inventory.

• Complete online training and administrative expense reporting tasks.

• Execute other work-related duties as assigned.

⛳️ Requirements

• A minimum of an Associate's degree in Electronics or Electrical/Mechanical Engineering, or equivalent 4 years of military or field service experience is required.

• At least 4 years of experience in installing, operating, maintaining, repairing, and modifying electromechanical equipment is necessary.

• Experience in the field is preferred.

• A team player who is self-motivated and interacts effectively with peers, sales colleagues, and customers.

• Ability to clearly organize and express ideas verbally and in writing, in both individual and group settings.

• Relevant technical expertise in electro-mechanical, chemistry, computer, and/or related fields.

• Capability to apply technical knowledge to competently execute required job functions.

• Ability to manage assigned workload within specified time constraints.

• Physical ability to lift up to 75 lbs.

• A valid driver's license is always required.

• Willingness to travel overnight 50–75% to Rochester, NY during the initial training period.

• After training, ability to travel up to 75% within the territory, with occasional overnight travel of 1–2 nights per week.

• Currently not eligible for visa sponsorship.

• Experience in the healthcare or medical device industry is preferred.

• Must meet customer credentialing requirements, which may involve up-to-date immunizations.

• Ability to work independently in a home office setting.

• Must maintain a valid driver's license and have access to a vehicle suitable for customer sites and airports.

• Physically capable of traveling up to 75% of the time.

• Required vision abilities include close, distance, peripheral vision, depth perception, and the ability to adjust focus.

• Ability to use hands for tasks such as handling, feeling, and communicating effectively.

• Ability to stand, walk, bend, twist, reach, sit, kneel, squat, or balance as necessary.

🏝️ Benefits

• Company car.

• Gas card.

• Cell phone.

• Laptop.

• Vehicle maintenance covered by QuidelOrtho.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• 401(k) plan.

• Employee assistance program.

• Employee Stock Purchase Plan.

• Paid time off, including sick leave.

• Paid holidays.

• Reasonable accommodations for qualified individuals with disabilities.