Field Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Travel to customer sites, testing ranges, and demonstration locations to install, configure, and operate Tightbeam free-space optical terminals and Spacetime/SATCOM systems.

• Conduct site surveys, oversee installation, optical alignment, configuration, and commissioning for communications deployments across terrestrial, airborne, shipborne, and satellite platforms.

• Engage in hands-on mechanical assembly and integration of hardware and mechanisms.

• Undergo or provide training on optical fiber termination and handling procedures.

• Configure and set up SATCOM terminals while integrating Tightbeam and/or SATCOM systems into customer network environments.

• Diagnose issues with optical subsystems, RF/transceiver performance, mechanical mounts, and network integration using engineering-level debugging tools.

• Supervise systems during demonstrations and testing events; collect, download, and analyze performance data in real-time.

• Execute basic Linux system administration tasks along with initial troubleshooting efforts.

• Assist in equipment disassembly, data gathering, and post-event field reporting.

• Collaborate with R&D, Solutions Architects, and Mission Engineers to convert field insights into product enhancements and facilitate customer onboarding.

• Provide technical training and documentation to customer engineering teams.

• Assist pre-sales engineering with technical demonstrations and proof-of-concept implementations.

⛳️ Requirements

• Willingness to travel domestically and internationally for field deployments, up to 50%, often on short notice.

• Comfort with hands-on work involving mechanical hardware and mechanisms.

• Basic understanding of RF and optical communications as well as transceiver principles.

• Openness and ability to be trained on optical fiber termination and handling.

• Familiarity with Ethernet, TCP/IP, IPv4, and IPv6 networking protocols.

• Capability to learn and use engineering-level and debug user interfaces.

• Proficiency with Linux, including package installation, software updates, identifying missing dependencies, and basic troubleshooting.

• Strong communication skills for articulating technical concepts to both engineers and non-technical stakeholders.

• Proactive and independent problem-solving mindset, well-suited to diverse and challenging field environments.

• Preferred hands-on experience in setting up and configuring SATCOM terminals.

• Preferred hands-on experience with free-space optical systems, laser communications, or high-speed photonics.

• Preferred hands-on experience with point-to-point or point-to-multipoint RF wireless systems.

• Preferred familiarity with optical alignment, beam propagation, and atmospheric impacts on optical links.

• Preferred proficiency with optical test and measurement equipment.

• Bachelor's or Master's degree in Software Engineering, Optical Engineering, Electrical/Communications Engineering, Physics, Photonics, or a related field is preferred.

• Active U.S. Secret security clearance, or the ability to obtain one, is preferred.

• Experience in aerospace, defense, satellite communications, or telecom sectors is preferred.

• Applicants must satisfy one of the stated ITAR/EAR eligibility criteria to access export-controlled information.

🏝️ Benefits

• Innovative Environment: Engage at a leading-edge company that is shaping the future of aerospace communications.

• Impactful Work: Make a direct contribution to essential national security programs and initiatives.

• Growth Opportunities: Advance your career with professional development and advancement prospects.

• Inclusive Culture: Enjoy a collaborative, supportive, and inclusive workplace.

• Flexible working arrangements including hybrid remote/in-office schedules.

• Comprehensive benefits package.

• 401(k) plan.

• Dental insurance.

• Vision insurance.

• Health insurance.

• Life insurance.

• Paid time off.

• Equity options.

• Competitive salary.