Field Engineer 1

This is a fully remote position, open to applicants in Texas.

📋 Description

• Execute timely and precise Preventative Maintenance, FMIs, and/or ISIs.

• Support seasoned field engineers in the installation of equipment.

• Conduct basic troubleshooting and service repairs on assigned equipment.

• Engage and collaborate with teammates, colleagues, and clients.

• Suggest value-added services to enhance customer business efficiency.

• Maintain logs for customer service and internal records of service.

• Order repair components and oversee cycle times.

• Utilize the GEHC escalation process and implement corrective action plans.

• Act as a member of the account community for key accounts.

• Identify sales opportunities and partake in contract renewals and revenue initiatives.

• Foster and strengthen customer relationships while driving satisfaction.

• Keep track of competitor information and market trends.

• Respond to service calls independently within one year of employment.

• Adhere to GEHC quality, EHS, compliance, and relevant regulatory standards.

⛳️ Requirements

• An Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related discipline; or equivalent military education.

• Participation in the formal GEHC Biomed/FE Services Internship or Military Externship program may qualify.

• A High School Diploma/GED along with 4 or more years of experience in servicing electronic equipment as an alternative qualification.

• Familiarity with web applications and the Microsoft suite of products.

• Legal authorization to work in the U.S.

• Must meet GEHC's standard background check and post-offer drug test requirements.

• Adhere to customer access policies, including necessary immunizations and potential additional drug tests or background checks.

• Capacity to lift, carry, push, and pull up to 35 lbs. without assistance.

• Capability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for extended durations.

• Ability to reach at, above, and below shoulder height; flex/extend the neck; and exhibit good hand and finger dexterity.

• Required visual abilities may include color, close, distance, peripheral vision, and depth perception.

• Must possess and maintain a valid driver's license.

• Willingness to work after hours or on a rotating on-call schedule, including weekends.

• Must adhere to GEHC quality, EHS, compliance, and relevant regulatory standards.

🏝️ Benefits

• Relocation assistance provided.

• This role includes relocation opportunities.

• Professional development opportunities available.

• Competitive salary and compensation package.

• A supportive and engaging work environment.

• Career advancement opportunities.

• A culture that promotes care, collaboration, and support.

• Total rewards and salary and benefits from GE HealthCare.

• Equal Opportunity Employer.