Field Credentialing Representative

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Gather information from new hires and facilitate the credentialing process for employees.

• Oversee the roster and conduct daily reviews and updates of the new hire report.

• Supervise the credentialing inbox and ensure that escalations are completed appropriately.

• Collaborate with both internal and external customers to complete credentialing accurately within set timeframes.

• Partner with the Learning & Development team to maintain the training feed.

• Assist in monitoring the credentialing budget and report monthly expenses.

• Address new hire inquiries and register new hires with necessary Vendor Credentialing Organizations such as HealthTrust, Symplr, and Parallon.

• Conduct background checks including drug tests, employment verification, and education verification when necessary.

• Gather and secure documentation such as immunizations, vaccinations, and training/attestation letters, and upload it to the appropriate VCO.

• Collect and process verification and accreditation information.

• Identify discrepancies and perform follow-ups as needed.

• Ensure the timely renewal of licenses and certifications.

• Deliver prompt and courteous customer service, communicating topics in person, over the phone, and in writing.

⛳️ Requirements

• Bachelor’s degree preferred with 1-3 years of HR experience or equivalent experience in facilitating compliance standards.

• Proficient in computer systems and software applications, including word processors and spreadsheets.

• Familiarity with contracting policies, procedures, and processes.

• Database management skills, including querying, reporting, and document generation.

• Ability to ensure the timely renewal of licenses and certifications.

• Capability to record and track credentialing statistics.

• Ability to learn and comprehend client-specific protocols for multiple clients.

• Effective communication skills with a diverse workforce.

• Ability to maintain confidentiality and professionalism.

• Strong attention to detail.

• Flexibility to respond to unexpected requests and adapt to a constantly changing work environment.

🏝️ Benefits

• Health insurance options for Medical, Dental & Vision plans.

• Short- and Long-Term Disability plans.

• Flexible Spending Accounts.

• Health Savings Accounts.

• Life Insurance Options.

• Paid Time Off.

• 401K Saving Plan with employer match.

• Employee Discounts.

• Tuition Reimbursement.

• Daily Pay program.

• Employee Assistance Program.

• Wellness programs.

• Required vaccinations covered at a participating clinic.

• Reasonable accommodations for qualified individuals with disabilities.