Field Clinical Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide on-site clinical assistance and technical expertise during leadless LV therapy procedures.

• Identify appropriate patients, ensure compliance with best practices, and troubleshoot devices.

• Assist with pre-procedure planning and post-procedure follow-up activities.

• Deliver product training, presentations, and hands-on demonstrations for healthcare professionals.

• Guide users through imaging modalities, procedural workflows, and evolving product features.

• Build and nurture relationships with physicians, research coordinators, and clinical teams.

• Act as the primary point of contact for designated sites.

• Facilitate device utilization, procedural planning, and logistical support.

• Develop and present educational materials, models, simulations, and in-service programs.

• Ensure teams comprehend device functionality, procedural techniques, and interpretation of clinical data.

• Collect feedback on device performance, procedural efficiency, and patient outcomes.

• Gather insights through surveys, interviews, and focus groups; analyze trends and identify improvement opportunities.

• Collaborate with engineering and product development teams on product enhancements and future innovations.

• Ensure that clinical activities adhere to regulatory requirements and company policies.

• Generate accurate documentation and maintain ongoing records.

• Secure and uphold vendor credentials for access to healthcare facilities.

⛳️ Requirements

• Relevant clinical support experience in field clinical support, clinical engineering, or similar clinical roles within the medical device industry.

• One of the following combinations of education and experience: high school diploma plus 11 years of relevant experience; associate degree plus 9 years; bachelor's degree plus 7 years; or advanced degree plus 5 years.

• Proficiency in CRM software, Microsoft Office Suite/applications, virtual meeting tools, and project management tools.

• Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies.

• Familiarity with echocardiographic imaging, trans-septal techniques, and associated cardiac intervention workflows.

• Ability to communicate complex clinical concepts and train diverse audiences effectively.

• Familiarity with cardiac imaging and hospital decision-making processes.

• Strong skills in communication, negotiation, and presentation.

• Capability to develop physician champions and navigate complex account environments.

• Willingness to travel approximately 80%, including weekends, overnight, and international travel.

• A valid driver's license is required.

• Compliance with relevant driving and state regulations.

• Ability to stand, walk, sit, talk, hear, use hands, reach, stoop, kneel, bend, crouch, and lift up to 20 pounds.

• Specific vision abilities including close, distance, depth, and color vision, as well as the ability to adjust focus.

🏝️ Benefits

• Competitive compensation.

• Equity options.

• Comprehensive benefits package.

• Generous Paid Time Off (PTO).

• Medical, dental, and vision insurance provided at no cost for employee-only coverage.

• 401(k) matching plan.

• Paid Time Off starting at 3 weeks per year.

• Competitive salary with opportunities for career advancement.

• Employee stock options available.

• Life & AD&D and long-term disability insurance.

• Education assistance offered.

• Voluntary commuter benefits and pet insurance.

• Weekly company lunches and occasional happy hour events.

• Meaningful work and opportunities for growth.