Field Clinical Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Offer thorough clinical, technical, and educational support for leadless left ventricular Cardiac Resynchronization Therapy devices.

• Provide on-site clinical support and technical guidance during LV leadless therapy procedures.

• Identify appropriate patients, ensure compliance with best practices, and troubleshoot devices.

• Assist in pre-procedure planning and post-procedure follow-up.

• Conduct training sessions, presentations, and hands-on demonstrations for healthcare professionals.

• Guide users through imaging modalities, procedure workflows, and the latest product features.

• Develop and sustain relationships with physicians, research coordinators, and clinical teams.

• Act as the primary point of contact for designated sites.

• Facilitate device utilization, procedural planning, and logistical support.

• Create and present educational materials, models, simulations, and in-service programs.

• Ensure the team comprehends device functionality, procedural techniques, and clinical data interpretation.

• Collect feedback on device performance, procedural efficiency, and patient outcomes.

• Gather feedback through surveys, interviews, and focus groups.

• Analyze feedback data to identify trends, areas for improvement, and opportunities for innovation.

• Collaborate with engineering and product development teams on product enhancements and future innovations.

• Ensure that clinical activities adhere to regulatory requirements and company policies.

• Generate accurate documentation and maintain continuous records.

• Secure and uphold vendor credentials for access to healthcare facilities.

• Perform other assigned duties.

⛳️ Requirements

• Relevant clinical support experience in field clinical support, clinical engineering, or similar clinical roles within the medical device industry.

• One of the following education and experience combinations: high school diploma plus 11 years of relevant experience; associate degree plus 9 years of relevant experience; bachelor's degree plus 7 years of relevant experience; or advanced degree plus 5 years of relevant experience.

• Proficiency in CRM software, Microsoft Office Suite/applications, virtual meeting tools, and project management tools.

• Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies.

• Familiarity with echocardiographic imaging, trans-septal techniques, and related cardiac intervention workflows.

• Ability to convey complex clinical concepts and train a diverse audience.

• Ability to excel in interventional cardiac procedure environments.

• Familiarity with cardiac imaging and hospital decision-making processes.

• Strong communication, negotiation, and presentation skills.

• Ability to effectively influence the target audience.

• Capability to develop physician champions and navigate complex account environments.

• Willingness to travel approximately 80% of the time, including weekends, overnight, and international travel.

• Valid driver's license required.

• Compliance with applicable driving and state regulations.

• Ability to stand, walk, sit, talk, hear, use hands, reach, stoop, kneel, bend, crouch, and lift up to 20 pounds.

• Specific vision abilities including close vision, distance vision, depth perception, color vision, and the ability to adjust focus.

• Ability to withstand extended periods of sitting and/or standing, visual monitoring, and moderate noise levels.

🏝️ Benefits

• Competitive compensation.

• Equity.

• Comprehensive benefits.

• Generous PTO.

• Medical, dental, and vision insurance provided at no cost for employee-only coverage.

• 401(k) matching plan.

• Paid Time Off – starting at 3 weeks per year.

• Competitive salary with opportunities for career advancement.

• Employee stock options.

• Life & AD&D and long-term disability insurance.

• Education assistance.

• Voluntary commuter benefits and pet insurance.

• Weekly company lunches and occasional happy hour events.

• Meaningful work and much more!