Field Clinical Specialist

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Deliver on-site clinical support and technical knowledge during LV leadless therapy procedures.

• Assess patient eligibility, ensure compliance with best practices, and resolve device issues.

• Aid in the planning of procedures and follow-up after the procedures.

• Conduct training sessions, presentations, and practical demonstrations for healthcare professionals.

• Instruct users on imaging techniques, procedural workflows, and the latest product features.

• Establish and nurture relationships with physicians, research coordinators, and clinical teams.

• Act as the primary contact for designated sites.

• Support device usage, procedural planning, and logistics.

• Provide ongoing assistance and resources to help physicians reach their clinical and operational objectives.

• Create and present educational materials, models, simulations, and in-service programs.

• Ensure that teams comprehend device functionality, procedural methods, and the interpretation of clinical data.

• Collect feedback regarding device performance, procedural effectiveness, and patient outcomes.

• Implement mechanisms for feedback collection through surveys, interviews, and focus groups.

• Analyze feedback data to uncover trends, areas for improvement, and opportunities for innovation.

• Partner with engineering and product development teams on product upgrades and future innovations.

• Ensure that clinical activities adhere to regulatory standards and company policies.

• Produce precise documentation for ongoing record maintenance.

• Obtain and maintain vendor credentials for access to healthcare facilities.

• Perform additional duties as assigned.

⛳️ Requirements

• Relevant experience in clinical support, clinical engineering, or comparable clinical roles within the medical device sector.

• High school diploma with 11 years of relevant experience; or an Associate degree with 9 years of relevant experience; or a Bachelor's degree with 7 years of relevant experience; or an Advanced degree with 5 years of relevant experience.

• Proficient in CRM software, Microsoft Office Suite/applications, virtual meeting platforms, and project management tools.

• Experience in cardiac rhythm management, structural heart procedures, or advanced cardiac therapies.

• Knowledge of echocardiographic imaging, trans-septal techniques, and related cardiac intervention workflows.

• Proven ability to convey complex clinical concepts, train diverse groups, and excel in interventional cardiac procedure environments.

• Understanding of cardiac imaging and hospital decision-making processes.

• Strong communication, negotiation, and presentation skills with the capacity to effectively influence the target audience.

• Capability to cultivate physician champions and navigate complex account settings.

• Willingness to travel approximately 80% of the time, including weekends, overnight trips, and international travel.

• Candidates must reside within the assigned territory, ideally in Chicago, and live within one hour of a major commercial airport.

• A valid driver's license is necessary.

• Compliance with relevant driving and state regulations is essential.

• Ability to stand, walk, sit, talk, hear, use hands, reach, stoop, kneel, bend, crouch, and lift up to 20 pounds.

• Specific vision abilities include close vision, distance vision, depth perception, color vision, and the ability to adjust focus.

• Ability to endure prolonged periods of sitting and/or standing, monitor vision, and tolerate moderate noise levels.

🏝️ Benefits

• Competitive salary.

• Equity opportunities.

• Comprehensive benefits package.

• Generous paid time off.

• Medical, dental, and vision insurance at no cost for employee-only coverage.

• 401(k) matching program.

• Paid Time Off starting at 3 weeks per year.

• Competitive pay with opportunities for career advancement.

• Employee stock options.

• Life & AD&D, as well as long-term disability insurance.

• Education assistance program.

• Optional commuter benefits and pet insurance.

• Weekly company lunches and occasional happy hour gatherings.

• Meaningful work and much more!