Field Applications Specialist – Immunohistochemistry

This is a fully remote position, open to applicants in Oregon, +1 more state.

📋 Description

• Collaborate with Sales and Service teams to foster regional revenue growth, enhance customer retention, and ensure the successful adoption of Leica Biosystems solutions.

• Oversee instrument installations, evaluations, validations, workflow optimization activities, and customer onboarding processes.

• Deliver applications support, troubleshoot issues, and provide training to customers.

• Investigate and resolve technical application challenges in collaboration with Technical Service, Product Management, Global Business Units, and other cross-functional teams.

• Assess customer requirements, share field insights, document issues, and promote continuous enhancement of products, workflows, and service delivery.

• Assist Immunohistochemistry customers throughout the designated territory.

⛳️ Requirements

• Bachelor's degree with 2+ years of experience or a Master's degree in a related field with 0-2 years of relevant experience.

• Familiarity with the Histology, Immunohistochemistry, Pathology, or related laboratory marketplace.

• Proven capability to troubleshoot technical application issues, train customers, and optimize laboratory workflows.

• Willingness to travel 70% within the territory.

• Must possess a valid driver's license with an acceptable driving record.

• HT/HTL certification is preferred.

• Experience in Immunohistochemistry applications, workflows, and laboratory operations is advantageous.

• Background in Field Applications, Technical Support, Customer Training, or Laboratory Implementation support is a plus.

• Experience in supporting laboratory automation, staining platforms, digital pathology solutions, or diagnostic instrumentation is beneficial.

🏝️ Benefits

• Sales Incentive Compensation (SIC).

• Bonus/incentive pay.

• Paid time off.

• Medical, dental, and vision insurance.

• 401(k).

• Flexible, remote work arrangement.

• Opportunity to work from home.