Field Applications Engineer – Fire Lite, Silent Knight, Farenhyt

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main technical resource for East/West Honeywell Fire SMB regional sales managers, providing support to both direct and indirect customers, as well as architects and engineers, electrical contractors, and other key stakeholders.

• Build and nurture stakeholder relationships through education and consultation to enhance consideration, specification, and adoption of Honeywell technologies and solutions.

• Offer application support, system recommendations, basic design guidance, and troubleshooting for Fire-Lite, Silent Knight, and Farenhyt fire alarm systems and related products.

• Assist in the development of complex solutions, including product selection, configuration advice, integration considerations, and application-specific troubleshooting.

• Deliver technical presentations, product demonstrations, and training sessions for sales teams, distributors, and end customers.

• Evaluate and provide feedback on system designs, bills of materials, and proposed solutions, ensuring technical accuracy and compliance with relevant codes and standards.

• Collaborate with internal product, engineering, and support teams to escalate complex issues and relay field feedback for product enhancements.

• Support sales initiatives through customer meetings, site assessments as required, and proposal development.

• Keep up-to-date with the Fire-Lite, Silent Knight, and Farenhyt portfolios, competitive offerings, and relevant codes and standards.

• Travel approximately 25–50% to assist regional sales managers, customers, and distribution partners.

⛳️ Requirements

• NICET Level II Fire Alarm Systems certification with over 3 years of experience in fire alarm system design, application, and layout.

• More than 3 years of experience in sales engineering, application engineering, or a related technical field.

• At least 1 year of hands-on experience with Fire-Lite and Silent Knight fire alarm products.

• Experience in delivering technical presentations, customer training, and solution recommendations to contractors, engineers, distributors, and end users.

• Proven track record in developing and maintaining relationships with 25+ key stakeholders, customers, or channel partners.

• Successful resolution of intricate fire alarm application, design, or troubleshooting challenges.

• Experience in reviewing and interpreting engineering specifications for fire alarm system projects.

• Over 3 years of experience in fire alarm system troubleshooting, diagnostics, and root-cause analysis.

• Experience in preparing technical proposals, submittals, compliance documentation, and customer-facing technical communications.

• Working knowledge of Honeywell, Fire-Lite, Silent Knight, and competing fire alarm platforms and technologies.

• A bachelor’s degree from an accredited institution in a technical discipline such as science, technology, engineering, or mathematics is preferred.

• Experience in selling complex application and system solutions is preferred.

• A proven track record of success in sales engineering roles is preferred.

• Strong leadership and team management capabilities.

• Ability to work independently as well as collaboratively within a team; establish cooperative relationships, and influence across functions.

• Capability to manage multiple priorities and navigate a highly matrixed environment.

🏝️ Benefits

• Employer-subsidized Medical, Dental, Vision, and Life Insurance.

• Short-Term and Long-Term Disability coverage.

• 401(k) match program.

• Flexible Spending Accounts.

• Health Savings Accounts.

• Employee Assistance Program (EAP).

• Educational Assistance opportunities.

• Parental Leave policy.

• Paid Time Off for vacation, personal business, sick time, and parental leave.

• 12 Paid Holidays.

• Competitive salary package.

• Engaging work in a leading-edge environment.

• Opportunity to develop solutions alongside dedicated experts in their fields.