Field Application Scientist

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the technical representative for GenScript’s gene and cell therapy product line in the US Region.

• Assist the sales team through technical calls, site visits, instrument demonstrations, customer inquiries, and the conversion of opportunities.

• Develop and refine comprehensive CI workflow protocols and validate outcomes at customer facilities or internal laboratories.

• Offer expertise in regulatory compliance for products integrated into GMP workflows.

• Oversee custom nanobead, GCT reagent, and kit projects in collaboration with R&D and production; monitor progress and ensure deliverables are met.

• Provide tiered technical training for customers, internal personnel, and distributors.

• Offer both onsite and virtual support for intricate protocol, workflow, and product challenges.

• Represent the organization at conferences, workshops, and academic or industry gatherings.

• Engage with key opinion leaders and business executives while keeping abreast of scientific advancements.

• Author, publish, and present application notes, white papers, and scientific publications.

• Collaborate to create joint workflows and comprehensive solutions with life sciences organizations or academic institutions.

• Maintain an up-to-date knowledge of products and contribute to the internal knowledge base.

• Provide feedback on product development to R&D and GPM.

• Gather and disseminate customer insights regarding application use cases and product enhancements.

⛳️ Requirements

• Master’s degree with over 3 years of industry experience in biotech, pharmaceuticals, or CDMO, particularly in cell and gene therapy.

• Practical experience in drug development processes.

• Proficient English communication skills, both written and verbal.

• Comprehensive understanding of bioengineering, biochemistry, cell biology, and the associated drug development value chain.

• Insightful industry knowledge to assess key product performance metrics.

• Methodical and pragmatic mindset.

• Strong sense of accountability and careful risk management.

• Innovative mindset with a passion for developing new products and technologies.

• Exceptional interpersonal and project management capabilities.

• Ability to communicate effectively across different organizations and cultures.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) retirement plan with a company match that vests fully on day one.

• Paid parental leave after three (3) months of employment.

• Paid time off which includes vacation days, personal days, sick leave, floating holidays, and company holidays.

• Flexible spending and health savings accounts.

• Life and AD&D insurance.

• Short- and long-term disability coverage.

• Legal assistance.

• Supplemental pet, critical illness, accident, and hospital indemnity insurance.

• Commuter benefits.

• Well-being initiatives.

• Peer-to-peer recognition programs.