Field Access Manager, Nephrology & Transplant

This is a fully remote position, open to applicants in Florida.

📋 Description

• Serve as the Subject Matter Expert in access, coding, coverage, and reimbursement for designated therapeutic products within the assigned region.

• Educate healthcare providers about access procedures and the resources available for patients.

• Develop and nurture relationships with nephrologists, transplant teams, pharmacists, and other healthcare professionals.

• Assist healthcare providers with inquiries related to benefits verification, prior authorization, appeals, financial assistance, and reimbursement.

• Collaborate with HUB/Patient Services teams to facilitate and oversee the patient journey.

• Work together with Sales, Market Access, Patient Support, Medical Affairs, Compliance, Marketing, and Sales Strategy Operations teams.

• Utilize analytics dashboards to pinpoint reimbursement obstacles and track the access experience.

• Ensure timely documentation of field activities and customer interactions within the CRM system.

• Keep track of local and national access trends, payer policy modifications, and emerging access issues.

• Engage in team meetings, training sessions, and regional or national sales meetings as necessary.

⛳️ Requirements

• Bachelor's degree is mandatory.

• An advanced degree (MBA or healthcare-related) is preferred.

• A minimum of 5 years of comprehensive experience in the healthcare industry.

• At least 3 years of experience in roles such as Field Access Manager, Field Reimbursement Manager, Patient Access Liaison, or similar field-based position.

• Experience in educating healthcare providers on coding, reimbursement, and patient access procedures.

• Familiarity with payer policies and coverage criteria for Medicare, Medicaid, and commercial insurance.

• Working knowledge of HUB services, co-pay programs, patient assistance programs, and reimbursement processes.

• Experience in supporting nephrology or transplant therapies is highly preferred.

• Demonstrated experience in cross-functional collaboration, especially with Sales and Market Access teams.

• Proficient in Microsoft Office Suite and CRM systems.

• Ability to manage a large territory with travel requirements of 60%-80%, including overnight stays.

• Bilingual capabilities in English and Spanish are strongly preferred.

🏝️ Benefits

• Health and insurance benefits.

• Opportunities for training and development.

• Eligibility for performance-based bonuses.

• Professional development initiatives.

• Comprehensive benefits package.

• Opportunities for growth across the organization.

• A diverse environment to advance your career.