FCV Parts & STO Manager

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Spearhead the implementation of FCV sales and growth strategies in the UK and Ireland to meet bookings, revenue, and market share objectives.

• Drive the growth of FCV Spare Parts by identifying, nurturing, and converting opportunities with the Field Sales team and the ASP network.

• Oversee the Hungary-based Inside Sales team, focusing on quote strategy, optimization, responsiveness, and conversion rates.

• Maintain the integrity of CRM data and pipeline health; manage quote follow-ups and deliver sales forecasts, market activity insights, and customer feedback updates.

• Aid in strategic industry initiatives and business plans to enhance Emerson’s market presence.

• Develop intelligence on the installed base and promote lifecycle extension and upgrade campaigns for aging or high-risk control valves.

• Create and execute strategic STO/account plans to boost Spare Parts penetration and long-term customer value.

• Conduct customer visits, walkdowns, and site surveys to uncover installed base upgrade opportunities.

• Collaborate with product specialists and engineering teams to provide customized upgrade and retrofit solutions.

• Cultivate and sustain customer relationships across various organizational levels.

• Support the growth and development of the ASP program throughout the UK and Ireland.

• Monitor and report on order intake, win rates, conversion effectiveness, and loss analysis.

• Disseminate market intelligence, customer insights, competitor activities, and product developments among the FCV team.

⛳️ Requirements

• Established experience within the control valve sector with a solid grasp of valve applications and market dynamics.

• Exceptional communication and interpersonal skills suitable for cross-functional and matrix organizations.

• Proven track record in sales or business development, ideally in industrial or process sectors.

• Proficient in business systems and reporting tools, including CRM platforms, Oracle, and Microsoft Office.

• Capability to communicate at both technical and commercial levels to address customer challenges and seize opportunities.

• Understanding of commercial drivers, sales negotiation processes, and customer decision-making frameworks.

• Willingness and adaptability to travel extensively across the UK and Ireland.

• Strong computer skills, with advanced proficiency in Microsoft Office.

• Possession of a full, clean driving license.

• A degree or HNC in Engineering or a business-related field, or equivalent industry experience is preferred.

🏝️ Benefits

• Continuous career development through mentorship, training, and leadership opportunities.

• Wellbeing benefits.

• Comprehensive healthcare plans.

• Eyecare benefits.

• Professional development advantages.

• Employee Assistance Program.

• Employee resource groups.

• Recognition programs.

• Flexible time off plans.

• Paid family leave, including maternal, adoption, and paternal leave.

• Holiday leave.