Facilitator II

This is a fully remote position, open to applicants in California.

📋 Description

• Conduct Niagara training programs utilizing group discussions, role-playing, team activities, and various instructional techniques.

• Establish credibility while fostering a positive learning atmosphere.

• Keep abreast of trends and best practices in instructor-led facilitation.

• Create and uphold participant accountability throughout training sessions.

• Assist in the development of training materials, including PowerPoint presentations, facilitator guides, case studies, and participant handouts.

• Lead train-the-trainer sessions for leaders, HR personnel, and technical subject matter experts.

• Instruct co-facilitators and manufacturing staff on how to effectively deliver program content locally.

• Support learning needs assessments utilizing internal customer feedback and data-driven insights.

• Collect data such as turnover projections, critical-role bench strength, and learning history.

• Collaborate with the Learning Manager to provide and implement recommended learning solutions.

• Build and sustain relationships with internal clients and educate stakeholders about available learning offerings and tools.

• Present insights and recommendations to assist in decision-making and demonstrate the impact of learning.

• Gather feedback post-sessions regarding engagement, satisfaction, knowledge transfer, and overall learning experiences.

• Suggest strategies for eliminating workplace obstacles to effective training.

• Monitor modifications in processes and procedures related to instructor-led training.

• Collaborate with instructional design teams on content development and alignment with business scenarios.

• Implement minor improvements to facilitation materials based on learner feedback, observations, input from stakeholders, and business needs.

• Participate in summits, training opportunities, and both on-site and off-site collaborations.

⛳️ Requirements

• At least 2 years of experience in the relevant field or a similar environment.

• Minimum of 2 years of experience in this role.

• Experience may encompass a combination of work history and educational background.

• Bachelor's degree in Education, Communications, Organizational Development, Supply Chain, or a related discipline.

• Relevant work experience within Niagara’s Supply Chain may be considered as a substitute for a degree.

• Proficiency in adult learning principles and pedagogy.

• Strong skills in both classroom and virtual facilitation.

• Knowledge of various training delivery methods.

• Ability to understand and deconstruct complex technical topics while clearly communicating procedures.

• Experience with pre- and post-training evaluations.

• Capability to influence others without direct authority.

• Strong internal customer service abilities.

• Excellent verbal and written communication skills.

• Proficient in public speaking, storytelling, small-group coaching, and active listening.

• Strong analytical, problem-solving, and root-cause analysis skills.

• Adaptability and expertise in change management.

• Proficiency in Microsoft Office Suite, including Microsoft SharePoint.

• Self-driven and solution-oriented with moderate supervision.

• Ability to work efficiently with a diverse workforce.

• Preferred knowledge of DISC, Strengths Finder, Copilot, and Change Management.

• Preferred to hold a master’s degree.

• Preferred certifications: ATD Master Trainer, ATD CPLP, or ICF coaching certificate.

🏝️ Benefits

• Paid time off for holidays, sick leave, and vacation days.

• Paid parental and caregiver leave.

• Medical insurance, including virtual care options.

• Dental insurance coverage.

• Vision insurance.

• 401(k) plan with company matching contributions.

• Health Savings Account with company matching contributions.

• Flexible Spending Accounts available.

• Enhanced mental wellbeing benefits, offering free counseling sessions for all team members and their household family members.

• Family Building Benefits, which include enhanced fertility benefits for IVF and fertility preservation, adoption, surrogacy, and Doula reimbursements.

• Income protection options, including Life and AD&D insurance, short- and long-term disability, critical illness, and accident insurance.

• Special discount programs that include pet plans, prepaid legal services, identity theft protection, car rental discounts, and airport parking.

• Tuition reimbursement assistance.

• College savings plans available.

• Opportunities for scholarships.