Expert Witness Research Analyst, Part-Time

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Conduct research on Testimonial History and Party History utilizing court records and legal research tools.

• Oversee the entire process of Expert Witness Search requests.

• Provide clear, concise, accurate, timely, and comprehensive communication to clients.

• Implement established standards throughout the order management process.

• Advocate for customer needs by delivering feedback and facilitating issue resolution.

• Accurately fulfill Testimonial History and Party History search orders within designated turnaround times.

• Offer cross-training and assistance across various research queues as business demands evolve, including JV, ID’ing, ECR, and Request Entry.

• Leverage AI-enabled tools within legal research workflows to enhance research efficiency and quality, while exercising professional judgment to validate results for accuracy, relevance, and completeness.

• Collaborate with the team to achieve quality and turnaround goals.

• Participate in part-time training during the initial three months.

⛳️ Requirements

• Possess a JD, paralegal certification, or equivalent education or experience that demonstrates significant legal research skills.

• Have a working understanding of the US court system and legal terminology.

• Exhibit effective research, critical thinking, and written communication skills, with the ability to produce precise and detailed work.

• Available to work 20 hours per week, Monday through Friday, adhering to one of the specified work schedules.

• Ability to deliver high-quality customer service and strive to resolve customer issues during the first interaction whenever feasible.

• Proficient in Windows, Microsoft Office, internet research, and basic PC troubleshooting.

• Skilled in using AI-enabled tools for legal research, including the selection of suitable tools and critical evaluation of AI-generated results for accuracy, relevance, and completeness.

• Capable of applying business judgment to comprehend how decisions may impact customer satisfaction, including Net Promoter Score (NPS).

• Experience with Lexis Advance, Lexis +, or similar legal research tools is preferable, along with a willingness to learn new products, including Party History Search.

• Candidates may be requested to complete a research-based work sample as part of the recruitment process.

🏝️ Benefits

• This position is not eligible for benefits.