Executive Success Partner

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• The Executive Success Partner serves as the leading senior representative for the customer relationship of Coupa's most critical accounts.

• You will act as the primary executive liaison to the customer’s leadership, ensuring that Coupa’s platform not only fulfills its commitments but also evolves to facilitate the customer’s long-term business transformation.

• You will transition from mere transactional management to designing specific value journeys, orchestrating Coupa’s global resources to align with the customer's goals while promoting profitable growth and expanding partnerships.

⛳️ Requirements

• Over 15 years of experience in customer success, management consulting, or professional services, demonstrating a history of influencing C-level stakeholders in intricate enterprise settings.

• A proven ability to convert abstract business objectives into practical software solutions and transformation strategies.

• A comprehensive understanding of the Source-to-Pay (S2P) lifecycle—including Strategic Sourcing, Contract Lifecycle Management (CLM), and Procure-to-Pay (P2P)—empowering you to lead digital transformation initiatives effectively.

• Demonstrated success in mobilizing and guiding distributed, cross-functional teams without direct reporting relationships to execute large-scale programs.

• An entrepreneurial mindset with the acumen to identify growth opportunities, aid in renewal retention strategies, and negotiate prioritization.

• Outstanding ability to distill complex technical and business concepts for executive audiences, coupled with the emotional intelligence required to navigate sensitive political environments.

🏝️ Benefits

• Pioneering Technology: At Coupa, we are leaders in innovation, utilizing the latest technology to empower our customers with enhanced efficiency and visibility in their spending.

• Collaborative Culture: We prioritize collaboration and teamwork, fostering a culture driven by transparency, openness, and a collective commitment to excellence.

• Global Impact: Become part of a company where your contributions have a global, measurable effect on our clients, the business, and each other.