Executive Sales Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Accountable for delivering information to customers regarding product pricing, features, and availability.

• Tasked with the creation of proposals, quotes, and business opportunities.

• Responsible for designing presentation formats and gathering data for sales presentations.

• Charged with documenting all activities related to orders across various systems.

• In charge of following up with suppliers concerning orders.

• Ensure that records of customer interactions, transactions, comments, and complaints are kept up-to-date.

• Manage a substantial volume of incoming and outgoing emails.

• Provide general customer service support to clients and vendors on a daily basis.

• Perform other tasks related to the responsibilities outlined above.

⛳️ Requirements

• A Bachelor's degree in Marketing, Communications, Business Administration, or any relevant field.

• 1 to 2 years of experience in a Promotional, Customer Service, or Order Management role.

• Excellent verbal and written communication skills in English.

• Willingness to work overnight or graveyard shifts in Philippine time or during US operating hours.

• Proficient in both Microsoft and Google applications.

• Basic knowledge of Adobe Illustrator, Adobe Photoshop, and Canva is preferred.

• Direct experience in the promotional industry or similar e-commerce background is advantageous.

• Strong customer orientation and the capability to adapt to and respond to a variety of personalities.

• Comfortable engaging in social media marketing.

• Familiarity with various promotional industry-specific software (e.g., Sage, ESP, CommonSku, Syncore).

🏝️ Benefits

• Competitive salary packages that are industry-leading.

• Permanent work-from-home arrangement.

• Company equipment will be provided.

• Internet stipends available upon regularization.

• HMO coverage included.

• PTO credits and service incentive leaves offered.

• Major company live events held during spring and winter.

• Monthly virtual events to appreciate employees.

• Company-sponsored career skills training courses.

• A company culture dedicated to your personal and professional development.