Executive Operations Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Handling Inbound Calls & Customer Interactions

• Managing Multi-Channel Inbox

• Estimating and Job Intake Processes

• Facilitating Permitting and Pre-Job Logistics

• Organizing Scheduling and Providing Ongoing Project Support

• Documenting Standard Operating Procedures & Enhancing Processes

• Engaging in Proactive Lead Generation

⛳️ Requirements

• Independent Ownership Mentality – You demonstrate initiative, proactively address issues before they escalate, and thrive without micromanagement.

• Excellent English Communication – Possessing strong writing and speaking abilities, keen attention to detail, and sound judgment.

• Strong Customer Service & Phone Skills – Capable of handling a consistent flow of calls with a friendly, positive, and professional demeanor.

• SOP & Documentation Experience – You are adept at adhering to established processes and have the ability to document and enhance them over time.

• Bilingual (Spanish & English) – A significant advantage due to the substantial Spanish-speaking demographic in the construction sector.

• Familiarity With Permitting & Site Plans – Understanding of municipal regulations (such as setback requirements) or the ability to interpret site plans greatly reduces the learning curve.

• Field Service Software Experience – Previous experience with House Call Pro, Jobber, Service Titan, or similar platforms is highly advantageous.

• Industry Background – Experience in concrete, general contracting, construction, or real estate is strongly preferred.

🏝️ Benefits

• 13th Month Bonus (Isn’t that exciting?! 🤯)

• Permanent work-from-home / remote arrangement

• Health insurance

• Dental insurance

• Mental health insurance

• Attractive starting salary

• Opportunities for growth

• Raises based on performance

• Prizes and bonuses