Executive Director, General Partner – Biopharma Account Lead

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Foster and enhance strong relationships at the highest levels within the account.

• Build and nurture customer loyalty and ensure Customer Delight.

• Facilitate engagement between the Executive Sponsor and other senior leaders within the broader Thermo Fisher leadership.

• Identify and establish connections for potential expansion opportunities within the account.

• Lead the team to meet targets within the Clinical Development Services Division.

• Serve as the primary contact for internal and external communications across all CRG.

• Create and maintain an active account plan while demonstrating progress against established strategies.

• Recognize key areas for strategic expansion within the account and drive proactive selling across all CRG business units.

• Work collaboratively with therapeutic unit leadership to devise strategies and execute the account growth plan.

• Build strong working relationships with internal operational, commercial, and finance partners to ensure effective execution according to plan.

• Recruit, train, and manage a high-performing account team, including business development and development operations.

⛳️ Requirements

• A bachelor’s degree in business administration, sales, or a related field is the minimum educational requirement; an MBA or advanced degree is preferred.

• Prior experience that provides the knowledge, skills, and abilities to perform the job, totaling approximately 15+ years; strong preference for experience in a CRO, Pharmaceutical, or Medical Device sales industry.

• Demonstrated sales success with extensive domestic geographic responsibility and 5+ years of account management experience.

• Proven track record of success in a similar commercial leadership role, consistently achieving and surpassing commercial targets.

• Comprehensive Clinical Operations experience.

• Extensive knowledge of the CRO industry and clinical trial processes, including regulatory requirements and best practices.

• Strong grasp of complex technical requirements with the ability to communicate technical information effectively to both technical and non-technical stakeholders.

• Exceptional leadership and communication skills, with the capability to collaborate, cultivate, and influence stakeholders across various functions and levels.

• Executive presence with the ability to build and maintain senior-level customer relationships.

• Capacity to create constructive tension with customers by identifying challenges and potential gaps, designing tailored solutions and messaging to influence customer behavior and the buying process.

🏝️ Benefits

• Award-winning learning and development program.

• Competitive salary.

• Extensive benefits package.

• Flexible working culture.

• Work-life balance.