Executive Communications Manager, Americas Service Provider

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Implement a strategic communications framework for the SVP of Americas Service Provider to enhance business objectives and achieve customer results.

• Develop messaging that educates sellers, captivates customers, and establishes the executive as a thought leader.

• Create platforms for thought leadership, including messaging, keynotes, presentations, and various strategic and organizational communications outputs.

• Generate communications targeted at both external and internal stakeholders.

• Design and provide scalable communications, content, tools, and information to empower sellers.

• Establish and oversee communication channels for efficient dissemination to sellers.

• Collect feedback and distill insights that enhance executive performance.

• Collaborate with Americas and Global Sales Communications teams, business leaders, and essential functions to synchronize messaging.

• Formulate and oversee the social media strategy.

• Work in partnership with sales leaders, managers, executives, and partners throughout the organization.

• Deliver communications with unwavering excellence and precision.

⛳️ Requirements

• Over 10 years of relevant experience.

• Bachelor’s degree in communications, business administration, or a related area.

• More than 5 years of experience in internal/external communications across various fields, including organizational communications, executive communications, and public relations.

• Proven experience supporting VP+ level executives.

• Willingness to travel domestically and internationally 10–20% of the time.

• Experience in a communications role supporting sales leadership is highly preferred.

• Exceptional writing and storytelling skills.

• Proven ability to build relationships with complex, matrixed stakeholders.

• Knowledge of various communications disciplines.

• Strong understanding of the business landscape and global affairs.

• Experience advising or collaborating directly with senior executives.

• Capacity to partner globally across diverse groups and organizations.

• Ability to thrive in a dynamic, fast-paced environment.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Coverage for short- and long-term disability.

• Basic life insurance.

• Cisco restricted stock unit grants may be available, subject to eligibility and continued employment.

• 10 paid holidays per full calendar year.

• 1 floating holiday for non-exempt employees.

• Paid employee birthday.

• Paid year-end holiday shutdown.

• 4 paid personal wellness days.

• 16 days of paid vacation per full calendar year for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees, subject to availability and business limitations.

• 80 hours of sick time off provided upon hire and each January 1st thereafter.

• Up to 80 hours of unused sick time carried forward annually.

• Additional paid time off for critical or emergency family matters.

• Optional 10 paid volunteer days per full calendar year.

• Annual bonuses for non-sales roles, following Cisco policies.

• Performance-based incentive pay for employees on sales plans.

• Opportunities for professional growth and development.

• A collaborative global team environment.