Executive Communications Manager, Americas Service Provider

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Implement a strategic communications plan for the Senior Vice President of Americas Service Provider to promote business objectives and achieve customer outcomes.

• Craft messaging that educates sellers, engages customers, and establishes the executive as a thought leader.

• Develop the executive’s thought leadership platform, along with messaging, keynotes, presentations, and strategic organizational communication materials.

• Create and deliver scalable communications that provide sellers with vital content, tools, and insights.

• Establish and manage communication channels for effective delivery to sellers.

• Collect feedback and distill learnings into insights that enable the executive to motivate sellers.

• Collaborate with Americas and Global Sales Communications teams, business leaders, and key functions to ensure messaging alignment.

• Formulate and oversee social media strategy.

• Provide counsel and work directly with senior executives and sales leadership.

• Foster relationships with sales leaders, managers, executives, and cross-functional stakeholders.

• Execute communications with a commitment to excellence and accuracy.

⛳️ Requirements

• Over 10 years of relevant experience.

• Bachelor’s degree in communications, business administration, or a related field.

• More than 5 years of internal/external communications experience across diverse areas, including organizational communications, executive communications, and public relations.

• Experience supporting executives at the VP level and above.

• Willingness to travel 10–20%, both domestically and internationally.

• Experience in a communications capacity supporting sales leadership is highly preferred.

• Proven ability to build robust relationships with complex, matrixed stakeholders.

• Excellent understanding of various communications disciplines.

• Strong awareness of business and broader global affairs.

• Experience advising or directly collaborating with senior executives.

• Exceptional writing and storytelling skills.

• Capability to collaborate globally across diverse constituents and organizations.

• Ability to work proactively and effectively in a dynamic, fast-paced environment.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with a Cisco matching contribution.

• Paid parental leave.

• Short- and long-term disability coverage.

• Basic life insurance.

• Cisco restricted stock unit grants may be available.

• 10 paid holidays per full calendar year.

• 1 floating holiday for non-exempt employees.

• 1 paid day off for employee’s birthday.

• Paid year-end holiday shutdown.

• 4 paid days off for personal wellness.

• 16 days of paid vacation time per full calendar year for non-exempt employees.

• Flexible vacation time off program with no defined limit for eligible exempt employees.

• 80 hours of sick time off provided on hire date and each January 1st thereafter.

• Up to 80 hours of unused sick time can be carried forward.

• Additional paid time off for critical or emergency family issues.

• Optional 10 paid volunteer days per full calendar year.

• Annual bonuses for non-sales roles.

• Performance-based incentive pay for employees on sales plans.

• Opportunities to grow and develop.

• Global network of professionals and experts.