Executive Assistant, Social Media Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist founders and oversee business operations through executive support and general management.

• Oversee daily administrative tasks to maintain the owner's organization.

• Take ownership of recurring responsibilities with minimal supervision.

• Handle email administration and manage inboxes efficiently.

• Organize calendars and schedule appointments.

• Conduct outreach for B2C appointment-setting to secure patient bookings.

• Monitor patient pipelines, follow up on blood work, track lab results, and coordinate next steps.

• Create and schedule social media content, primarily for Instagram and various platforms.

• Utilize AI tools to enhance productivity and resolve challenges.

• Research unfamiliar tools and self-learn new tasks.

• Prepare and submit a resume formatted for the Coconut VA Profile in English.

• Complete an English proficiency assessment as part of the application process.

• Record and submit a one-minute introduction video.

⛳️ Requirements

• Experience in executive assistance and general operations, including daily administrative duties, organization of the owner, and independent management of recurring tasks.

• Proficient in email administration and inbox management.

• Experience in coordinating calendars and scheduling appointments.

• Conducting B2C outreach for appointment-setting to book patients.

• Ability to track patient pipelines, including follow-ups on blood work, lab results, and next-step coordination.

• Experience in executing social media strategies, particularly on Instagram, with familiarity across various platforms.

• Capability to utilize AI tools such as ChatGPT and Claude in daily operations.

• Resourceful and self-motivated; able to research new tools and learn tasks independently.

• Strong sense of integrity and honesty.

• Ability to work autonomously with minimal oversight.

• An English resume formatted according to the Coconut VA Profile requirements.

• CEFR English proficiency rating.

• Capability to provide a one-minute introduction video, preferably using Loom.

• Experience in healthcare or telehealth, including appointment setting, labs, and telehealth workflows is a plus.

• Familiarity with tools such as Canva, Instagram, Content 360, email/calendar administration, Ivory.io/GoHighLevel, Labcorp, and potentially Clay or Apollo is beneficial.

• A warm, positive demeanor; an effective working style that values progress over perfection; proactive in identifying gaps; and a genuine interest in health and wellness are advantageous.

🏝️ Benefits

• Competitive salary.

• 13th Month Pay.

• 12 days of paid time off (PTO).

• 12 paid holidays in the US.

• Maternity and Paternity Leave.

• Comprehensive healthcare coverage for employees and their families.

• Life insurance provided through the full-time HMO plan.

• Access to mental health consultations and wellness resources.

• Milestone gifts and birthday celebrations.

• Opportunities for island getaways, virtual town halls, and regional meetups.

• A supportive network focused on learning, growth, and connection.