Executive Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and coordinate the director's calendar, including the scheduling of coaching sessions, school program meetings, and other appointments.

• Professionally manage incoming and outgoing phone calls and emails on behalf of the business with a warm demeanor.

• Handle invoicing processes and ensure timely follow-up on outstanding payments from coaching clients and program participants.

• Proactively reach out regarding proposals, inquiries, and expressions of interest without waiting for direction.

• Quickly fill cancelled appointments by contacting the waitlist or potential clients.

• Assist in the administration of school council programs and operations of the private practice.

• Maintain booking systems and ensure accurate records and databases of client contacts.

• Compose and send correspondence, program materials, and general communications on behalf of the director.

• Take charge of recurring administrative duties and identify opportunities for process and system enhancements.

• Contribute to the growth of the private practice and school programs through proactive administrative support.

⛳️ Requirements

• Demonstrated experience as an Executive Assistant or senior administrative professional with a strong ability to work independently and manage tasks effectively.

• Exceptional spoken and written English communication skills, paired with a confident and professional phone presence.

• Self-directed and proactive, capable of managing competing priorities without the need for constant oversight.

• Experience in managing calendars, inboxes, invoicing, and client communications within a service-based or professional practice setting.

• Strong organizational skills and meticulous attention to detail, ensuring reliable follow-through on all tasks and commitments.

• Comfortable working independently in a remote environment and taking the initiative to resolve issues and advance tasks without prompts.

🏝️ Benefits

• Competitive salary.

• Opportunity to influence the HR function of a rapidly expanding BPO.

• Collaborate closely with a team of industry leaders who have successfully scaled BPOs in the past.

• Opportunities for career growth and professional development.