Executive Admissions Representative

This is a fully remote position, open to applicants in Texas.

📋 Description

• Engage with prospective students to assist them in making the decision to enroll in school.

• Articulate the school's philosophy and offerings while advocating for potential students.

• Consistently meet established quantitative activity benchmarks with accuracy, professionalism, compliance, and ethical standards.

• Assess monthly activities against the minimum standards set.

• Create and oversee action plans aimed at achieving qualitative performance targets.

• Guide prospective students through the admissions process in line with federal and state regulations, as well as school policies, procedures, and accrediting standards.

• Utilize phone calls, in-person interviews, chat, text messaging, and email to identify potential students and ascertain their educational needs, concerns, and interests.

• Build rapport and maintain regular communication throughout the enrollment process.

• Collaborate with Financial Aid and Academic departments to deliver exceptional service.

• Offer quality support to Veterans and Agencies while coordinating external events.

• Assist the Admissions department with training and support as needed.

• Perform additional responsibilities as required.

⛳️ Requirements

• High School diploma or equivalent qualification.

• Minimum of 2 years of experience in sales and/or customer service.

• Proficient computer skills are necessary.

• Familiarity with Google products (Docs, Sheets, Slides, Gmail) is preferred.

• Strong verbal communication skills, especially over the phone, along with good written communication abilities.

• Willingness to work evenings, weekends, and/or holidays.

• Capacity to thrive in a fast-paced environment and meet deadlines on multiple tasks simultaneously.

• Flexibility to adapt to changes in the work environment or schedule.

• Effective communication skills via phone, email, text, and in-person with students and staff from diverse backgrounds.

• Ability to work independently and as part of a team in a highly structured and regulated setting.

• Capability to work remotely in any/all states where Ancora is licensed/approved to conduct business.

• Proficient use of relevant school systems, databases, and tools.

• A four-year degree from an institution accredited by an agency recognized by the U.S. Department of Education or an equivalent international qualification is preferred; alternatively, 5+ years of experience in post-secondary education.

• Prolonged periods of sitting at a desk and working on a computer.

• Ability to occasionally lift and/or move up to 25 pounds.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Opportunities for professional development and career advancement.

• Supportive work environment promoting diversity and inclusion.