Event Technology Manager, Cvent Experience Required

This is a fully remote position, open to applicants in United States.

📋 Description

• Aid clients in navigating registration platforms.

• Assist with new technology systems and data management while collaborating with the event delivery team.

• Set up, develop, and support technology platforms for designated events.

• Oversee event information lists and reporting utilizing advanced Microsoft Excel skills.

• Provide assistance with event and meeting organization.

• Implement and manage event registration websites, app development, and other event technologies.

• Resolve technical issues as they arise.

• Handle client communications, encompassing save-the-dates, invitations, registration processes, and confirmations.

• Manage databases, ensure data integrity, and create various lists.

• Engage with internal and external clients, responding within established service level agreements.

• Collaborate with the Event delivery team on logistical planning, production, and execution.

• Analyze lists to deliver registration data, year-on-year metrics, and event analytics.

• Organize event materials, including name badges, tent cards, place cards, departure notices, email confirmations, agendas, and signage.

• Assist with the design, setup, and onsite support of registration desk flow.

• Act as the primary contact for attendee management and technology vendors.

• Develop and distribute post-event client surveys.

• Maintain compliance with SOPs, event documentation, and accurate records.

• Review and reconcile third-party vendor invoices.

• Identify cost-saving opportunities and value additions for clients.

• Monitor project timelines.

• Support training and mentoring of team members.

• Keep the team updated on emerging technologies, current trends, and popular culture.

⛳️ Requirements

• Over 5 years of experience in Attendee Data Management and Event Technology, including entry-level meeting planning and coordination with registration and event technology.

• Advanced skills in Microsoft Office, particularly Excel.

• Familiarity with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite, or similar systems.

• Basic knowledge of HTML and CSS is advantageous, though not mandatory.

• Ability to manage multiple projects at once.

• Exceptional written and verbal communication skills across all levels.

• Self-motivated individual who can follow directions and work autonomously.

• Capacity for innovative thinking.

• Willingness to work beyond standard business hours, including evenings and weekends.

• Openness to travel when necessary to attend events on-site.

• Must reside in the US and be available to work during EST hours.

🏝️ Benefits

• Medical, Dental & Vision coverage, including the option for a high deductible health plan (HDHP) with a health savings account (HSA).

• 401(k) plan.

• Five Flexible Spending Account options.

• Generous Paid Time Off policy.

• Employee Assistance Program (EAP).

• Life, Disability & Pet Insurance coverage.

• Wellness Stipend.

• Mobile Phone Allowance.

• Free access to resources such as Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo, and others.

• Aura Identity Theft Protection.

• Discretionary Bonus Structure.

• Global opportunities to work on projects in various locations.