Event Programmer

This is a fully remote position, open to applicants in Arizona, +9 more states.

📋 Description

• Gather, assess, and accurately enter data into the Ticketmaster Host system while adhering to procedural best practices and established guidelines.

• Confirm the accuracy of event data outputs.

• Achieve and surpass Event Management service level agreements.

• Precisely input event information and identify as well as resolve event-related discrepancies.

• Collaborate with clients, promoters, and various internal departments such as marketing, accounting, customer service, event operations and support, and client support.

• Create events and disseminate information regarding those events.

• Build and nurture relationships with assigned clients.

• Engage in a rotation for an on-call schedule.

• Provide client support during after-hours, weekends, and holidays.

• Carry out additional responsibilities as directed by the Senior Event Specialist, EM Manager, or Regional Director of Event Management.

⛳️ Requirements

• 1-3 years of experience with the Ticketmaster System or related field experience, with some familiarity and understanding of the Ticketmaster system.

• Service-oriented attitude, coupled with strong organizational and communication abilities.

• Capable of effectively managing multiple priorities.

• Demonstrates creativity, autonomy, and problem-solving skills.

• Box Office experience is advantageous.

• General awareness of the entertainment industry.

• Understanding of how Ticketmaster departments influence each other and external clients is beneficial.

• Willingness to maintain a flexible schedule, including some Saturdays, evenings, and holidays.

• Exceptional written and verbal communication skills, along with good organizational ability and attention to detail.

• Proficient in computer use with strong data entry capabilities.

• High School diploma or equivalent is required.

• BA/BS degree is preferred.

🏝️ Benefits

• Medical, vision, dental, and mental health coverage for you and your family.

• Flexible or Health Savings Accounts (FSA or HSA).

• Complimentary concert tickets.

• Generous paid time off, including holidays, sick leave, and personal days.

• 401(k) plan with company matching.

• Stock reimbursement program.

• New parent initiatives including caregiver leave.

• Support for fertility, adoption, foster care, or surrogacy.

• Career and skill development opportunities through the School of Live.

• Tuition reimbursement.

• Student loan repayment assistance.

• Volunteer time off.

• Crowdfunding match.