Epic PB Implementation Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide consulting and advisory services related to Epic.

• Manage, troubleshoot, and resolve PB issues reported during the go-live phase and stabilization, prioritizing based on financial and operational consequences.

• Oversee charge review, claim editing, and other PB work queues to identify and rectify build issues causing backlogs.

• Examine claim rejections and denials, addressing the underlying build or workflow problems.

• Collaborate with billing office, coding, and clinic operations personnel to resolve workflow challenges and promote correct system usage.

• Coordinate with Ambulatory, Cadence, Prelude, and other integrated application teams on cross-application issues.

• Develop and test solutions following the customer’s change control procedures.

• Monitor stabilization metrics such as charge lag, work queue volumes, and claim acceptance rates, reporting progress and risks to project leadership.

• Prepare build documentation and knowledge transfer materials for transition to customer analysts.

• Undertake additional responsibilities necessary for the successful delivery of a project.

• Engage in corporate functions, events, and meetings as invited.

⛳️ Requirements

• Active Certification: Resolute Professional Billing.

• Practical experience supporting Resolute PB during go-live and stabilization.

• Familiarity with PB charge review, claim edits, work queues, and denial analysis.

• Capacity to quickly adapt and prioritize high-impact issues in a dynamic environment.

• Excellent communication skills, with a background in direct interaction with billing operations stakeholders.

• Proven ability to successfully deliver projects remotely.

• Must possess legal authorization to work in the United States without sponsorship.

🏝️ Benefits

• Competitive salaried and hybrid compensation plans.

• Health care plan (medical, HSAs, dental & vision).

• Retirement plan (401k).

• Life insurance (basic, voluntary & AD&D).

• Dependent & health savings accounts.

• Short-term & long-term disability.

• Paid time off (vacation/sick & public holidays).

• Training & development fund.

• Work from home opportunities.

• Charitable giving to causes you support.